Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Contact
Sophie Stacey
Telephone
+44 2921508274
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenderwales.bravosolution.co.uk/web/login.shtml
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Welsh Transgender Peer Support Service
two.1.2) Main CPV code
- 85312300 - Guidance and counselling services
two.1.3) Type of contract
Services
two.1.4) Short description
Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.
two.1.5) Estimated total value
Value excluding VAT: £80,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 98000000 - Other community, social and personal services
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
The Welsh Gender Service will be provided from the Welsh Gender Clinic at St David’s Hospital, Cardiff and online.
two.2.4) Description of the procurement
Cardiff & Vale Health UHB host the Welsh Gender Service which consists of a multi-disciplinary Wales Gender Team, Local Gender Teams in each Health Board and Direct Enhanced Support to improve support in Primary Care.
Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.
The service will consist of attending appointments to provide face to face support, contacting patients via telephone to engage and signpost patients to accessible services alongside this peer support service and to develop a relationship between the Health Board and the awarded organisation to transform the current patient experience into an improved and consistent pathway.
Bidders are to express their interest to undertake the following aims:
A Peer Support Service for patients identified by clinicians, that will be delivered by people with a lived experience of transition or gender incongruence or diversity;
This would include providing appropriate and timely information and support services to patients where the relevant clinician is of the opinion that this will support the clinical work being undertaken by the Welsh Gender Service
Manage and provide support to a Stakeholder Network which will inform the ongoing development of the Welsh Gender Service
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £80,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 July 2023
End date
30 June 2024
This contract is subject to renewal
Yes
Description of renewals
The initial term of contract is 12 months, with the option to extend for a further 12 months.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Bidders must ensure they adhere to NHS Wales Terms and Conditions for the supply of Services
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-036036
four.2.2) Time limit for receipt of tenders or requests to participate
Date
23 February 2023
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
23 February 2023
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: We anticipate this to be a recurring requirement
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The awarded bidder will be expected to provide:
Peer Support Element
-Psycho-social support services alongside the medical pathway
-Information, signposting, advocacy and practical support
-Initial contact call following referral from the Welsh Gender Team within a timescale TBC
-Where initial contact call not successful, subsequent attempts to contact by phone and any other means agreed by clinician and patient
-A range of Peer Support options available for patients to access
-Improved patient experience
-Presence in the Welsh Gender Service for one day each week
Stakeholder Network Element
-Actively recruiting stakeholders to the group
-Developing/maintaining an appropriate TOR
-Supporting the group to elect a Chair and Vice Chair
-Hosting and scheduling online meetings and administration associated with this
-Provision of an agenda a week before the meeting
-Brief note taking during the meeting, with actions to be captured in an action log
-Circulation of action log not more than 10 calendar days after the meeting
-Supporting the Chair and Vice Chair with any other reasonable requests related to the running of the stakeholder group
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Following award of the tender, the successful bidder will be monitored against the following Key Performance Indicators:
-Improved mental health and wellbeing
-Increased knowledge, confidence and understanding in transition processes
-Increased trust and confidence in the Welsh Gender Service
-Improved patient experience.
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The successful bidder will be expected to provide services in line with the NHS Wales Terms and Conditions for Provision of Services.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=128775
(WA Ref:128775)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom