Section one: Contracting authority
one.1) Name and addresses
Swindon Borough Council
Swindon Borough Council, Civic Offices, Euclid Street
Swindon
SN1 2JH
Contact
Mrs Claire Smith
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Specialist Welfare Advice and Information Service
Reference number
DN535136
two.1.2) Main CPV code
- 75310000 - Benefit services
two.1.3) Type of contract
Services
two.1.4) Short description
Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following:
The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate.
Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families.
Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households.
Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people’s lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,919,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following:
The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate.
Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families.
Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households.
Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people’s lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further two years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-006270
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 June 2021
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Citizen’s Advice Swindon,
Sanford House, Sanford Street,
Swindon,
SN1 1HE
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,919,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Swindon Borough Council
Swindon
Country
United Kingdom