Section one: Contracting authority
one.1) Name and addresses
Department of Health and Social Care
39 Victoria Street
London
SW1H 0EU
Contact
Sachin Joshi
Country
United Kingdom
NUTS code
UKI32 - Westminster
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-of-health-and-social-care
Buyer's address
https://www.gov.uk/government/organisations/department-of-health-and-social-care
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Information Management Systems 4 (IMS4)
Reference number
Atamis Ref: C12244
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Department of Health and Social Care IMS4 Programme is the contract for the provision of information management services to the Department. In line with our 2016 strategy, we have transformed our services to enable smarter working and moved a significant amount of services to the cloud. A number of services have been transitioned back into DHSC and managed by our ‘Cloud Team.’ Our aim is to continue our transition to the cloud where possible, standardise and rationalise the number of solutions that we offer, and run them in collaboration with our selected partner. We will deliver a new way of working that is underpinned by a clear operating model that defines roles, responsibilities and the flow of work between teams. This tender process is to appoint a single service provider to operate and deliver the IMS4 requirement. We are using a SQ to identify a maximum of 5 bidders to invite to CPN.For more information please register on the DHSC Atamis eCommercial system.
two.1.5) Estimated total value
Value excluding VAT: £25,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - LONDON
Main site or place of performance
London, Leeds and other DHSC Regional offices
two.2.4) Description of the procurement
This tender process aims to appoint a single service provider to operate and deliver the IMS4 requirement. The Services to be included are itemised in the Invitation to Tender (ITT) which is available to download from within the Atamis eCommercial system. They include but are not restricted to the following high-level areas:- Service Desk; End-to-end Service Management; - End User Compute; - Networks; Telephony Support; Network Operations Centre;- Cloud infrastructure Services;- Security Operations Centre (SOC);- VIP Services;The contract will be awarded for an initial 5yrs with the option to extend based on successful performance for a further 2yrs.The envisaged start date for the contract is 10/08/2021, and all services are expected to be transitioned by the 10/03/2022.Potential Bidders are first required to complete the online Selection Questionnaire (SQ) within the Atamis eCommercial system. There are twelve scored questions within Section 6: Technical and Professional Ability, which will allow potential bidders to demonstrate their suitability with answers linked to named reference sites.Once the SQ submission has been scored, the panel will then rank the potential bidders and apply our Financial Due Diligence process to those ranked highest. We envisage to invite four potential bidders who ranked the highest at SQ and also pass the Financial Due Diligence. In the event a 5th bidder scores within 5% of the 4th place bidder, then that bidder will also be invited to the CPN stage. Full instructions on how to complete the SQ, and the scoring methodology is available within the ITT documentation, and within the Atamis eCommercial system.The second stage will entail the invitation to Tender. Only those invited will be asked to submit a fully costed tender submission. The Contract will be evaluated on the Most Economically Advantageous Tender (MEAT) with a Quality score out of 70% / Price score out of 30%.Full instructions on how to respond to the ITT, and the scoring methodology is available within the ITT documentation, and also within the Atamis eCommercial system.Please also note that a Non-Disclosure Agreement (NDA) will also need to be signed and returned by Bidders' who request access to the Confidential/Sensitive documentation at the SQ stage, and definitely for the ITT Stage. For more information you MUST register on the DHSC Atamis eCommercial system at the following link: https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a074J000007FG6MQAW&searchStr=IMS4&sortStr=Recently+Published&page=1&filters=
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £25,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
A single 24-mth extension if activated.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 4
Objective criteria for choosing the limited number of candidates:
We envisage short-listing the 4 highest ranking Bidders after the Selection Questionnaires have been scored, and the Financial Due Diligence is completed.In the event that the 5th place Bidder is within 5% of the 4th placed Bidder's score, then they will also be short-listed.A maximum of 5 Bidders will be short-listed to the ITT stage.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
For more information you MUST register on the DHSC Atamis eCommercial system at the following link: https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a074J000007FG6MQAW&searchStr=IMS4&sortStr=Recently+Published&page=1&filters=
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Please refer to the Draft Contract within the ITT pack
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
four.1.5) Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
22 March 2021
Local time
5:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
19 February 2021
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: There is an option for a 24-month extension to this contract (after the initial 60-month period. There will be a need to re-procure this service during this time period, or sooner if the extension is not activated.
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
For more information you MUST register on the DHSC Atamis eCommercial system at the following link: https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a074J000007FG6MQAW&searchStr=IMS4&sortStr=Recently+Published&page=1&filters=
six.4) Procedures for review
six.4.1) Review body
High Court
39 Victoria Street
London
SW1H 0EU
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/department-of-health-and-social-care
six.4.2) Body responsible for mediation procedures
High Court
39 Victoria Street
London
SW1H 0EU
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/department-of-health-and-social-care