Section one: Contracting authority/entity
one.1) Name and addresses
Look Ahead Care and Support
Cally Yard, 439 Caledonian Road
London
N7 9BG
Contact
Christopher Barber
ChristopherBarber@lookahead.org.uk
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA29828
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Look Ahead Care & Support - IT Managed Service Provider
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings:
-24/7 Managed Service Desk
-Server hosting
-Backup as a Service (BaaS)
-Security services
-Procurement, billing and builds
-Reporting and Service Reviews
-Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan
It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-000936
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2
Place of text to be modified
Time limit
Instead of
Date
11 February 2025
Local time
12:00pm
Read
Date
13 February 2025
Local time
12:00pm
Section number
IV.2.7
Place of text to be modified
Conditions for opening of tenders
Instead of
Date
11 February 2025
Local time
1:00pm
Read
Date
13 February 2025
Local time
1:00pm
seven.2) Other additional information
Please note that due to the significant interest we have received for this tender and the subsequent volume of questions we have had, we have extended the deadline for responses.
Thank you.