Section one: Contracting authority
one.1) Name and addresses
DALES ACADEMIES TRUST
Alvertune Road
Northallerton North Yorkshire
DL6 2GD
Contact
Helen Teasdale
Telephone
+44 7834188062
Country
United Kingdom
Region code
UKE22 - North Yorkshire CC
Companies House
08372064
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT Support Services for Dales Academies Trust
two.1.2) Main CPV code
- 72600000 - Computer support and consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Dales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow.
This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.
Dales Academies Trust is looking for a managed service provision which:
• Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost
• Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites
• Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems
• Is flexible, proactive and can enhance the ICT provision in each school
• Supports a technical infrastructure that is secure and not open to misuse or malicious attack.
• Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance.
• Is able to adapt to the changing IT landscape throughout the life of the contract
The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management.
two.1.5) Estimated total value
Value excluding VAT: £220,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKC1 - Tees Valley and Durham
- UKE2 - North Yorkshire
Main site or place of performance
Dales Academies Trust
C/o Oakbridge Church Of England Primary School, Alvertune Road, Northallerton, North Yorkshire, England, DL6 2GD
two.2.4) Description of the procurement
Please refer to tender specification for full details.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
The following factors will be taken into account in assessing a supplier's suitability:
• Insurance: All suppliers should carry insurance and as a matter of course, an appropriate level of public liability insurance.
• Training & Development: Suppliers should evidence their commitment to staff training, development and career progression within their organisation.
• Ethical Standards: All suppliers will need to demonstrate that they operate policies relating to the environment, sourcing with human dignity and supplier diversity.
• Environment: Evidence that suppliers are aware of the impact of their activity on the environment and are prepared to work with us in a spirit of continuous improvement.
• Sourcing with Human Dignity: Acting with social responsibility towards those involved in the supply or production of goods and services.
• Supplier diversity: Valuing people as an important resource regardless of race, disability or gender and embracing their cultural diversity.
• Safety and Security: An awareness of, respect for and ability to meet safety and security aspects such as safe recruitment checks on your staff, will be important to our assessment.
• Capacity/Capability: We need to be confident that you have the right capacity and capability in the relevant supply area.
• Financial Viability: Before commencing business with you, we may ask you to submit last Report & Accounts for review and we will check for bankruptcy status, non-payment of statutory contributions, etc
• Legal Considerations: We require that suppliers comply with all applicable laws and regulations.
• Accreditations or Professional Standards: We will want to assure ourselves that where these are appropriate, these are current and that you have not been charged with any grave professional misconduct.
three.2) Conditions related to the contract
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 February 2025
Local time
6:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 1 April 2025
four.2.7) Conditions for opening of tenders
Date
12 February 2025
Local time
6:15pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Dales Academies Trust Board of Trustees
North Yorkshire
Country
United Kingdom