Award

Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

  • West Midlands Trains Ltd

F15: Voluntary ex ante transparency notice

Notice identifier: 2024/S 000-002968

Procurement identifier (OCID): ocds-h6vhtk-043582

Published 29 January 2024, 4:35pm



Section one: Contracting authority/entity

one.1) Name and addresses

West Midlands Trains Ltd

2nd Floor, St Andrews House, 20 St. Andrew Street

London

EC4A3AG

Contact

David Bailey

Email

david.bailey@wmtrains.co.uk

Country

United Kingdom

Region code

UKG3 - West Midlands

Companies House

09860466

Internet address(es)

Main address

www.westmidlandsrailway.co.uk

one.4) Type of the contracting authority

Other type

Railway services

one.5) Main activity

Other activity

Railway Services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

Reference number

WMT 2462 VO13

two.1.2) Main CPV code

  • 48510000 - Communication software package

two.1.3) Type of contract

Supplies

two.1.4) Short description

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025. Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and are co-dependent (important) to run a compliant CIS system - do not currently co-terminate. This extension to the Phase 1 software (VO4) brings its end date in line with that of the Phase 2 software (VO5), so WMT can continue to provide a full CIS service across its stations. The Phase 1 software (VO4) was to end on the 19 February 2024; both it and the Phase 2 software (VO5) will now end on the 31 March 2025. The extension of the Phase 1 software (VO4) will also strengthen WMT's position ahead of any retender of the contract in advance of its end date.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £271,409

two.2) Description

two.2.2) Additional CPV code(s)

  • 48517000 - IT software package

two.2.3) Place of performance

NUTS codes
  • UKG - West Midlands (England)
Main site or place of performance

At WMT's railway stations.

two.2.4) Description of the procurement

Extension of the existing Phase 1 software licence (VO4) to make it co-terminus with the existing Phase 2 software licence (VO5). The two software licences are co-dependant.

This F15 notice is being used only because the F20 Contract Modification notice is not available, because it requires the insertion of a contract notice reference, and there is not one for this matter. This is because the original contract was signed before the obligation to procure in a manner that is consistent with all requirements of, and follow the principles of, the Utilities Contracts Regulations 2016 applied to WMT (in its National Rail Contract). A strong justification for the contract modification exists and this information is published in this notice. The UCR 2016 Regulations do not state the particular template to be used (ie F15 or F20).

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated without a prior call for competition

  • Additional deliveries by the original supplier

Explanation:

If the Phase 1 software (VO4) were not extended, WMT would either not be able to provide its customer information system (CIS) at its railway stations at all or it would require another CIS provider to be brought in. The former option would deprive WMT's customers and staff of vital travel information and the latter option would be time consuming (estimated to take about six months) and would cause widespread disruption across the WMT estate. It would also mean that WMT would incur substantial duplicated and abortive costs. The costs that would be incurred without this extension are estimated to be significantly more than double its value, when adding together the estimated annual cost for alternative software plus the cost of the final year of the Phase 2 software (VO5), even though that software would then give WMT no benefit.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract/concession

Contract No

WMT 2462 VO13

Title

Extension of contract for Phase 1 software (VO4)

A contract/lot is awarded: Yes

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract

22 December 2023

five.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

Blackbox Company (UK) Ltd

6 Crowthorne House, Nine Mile Ride, Crowthorne,

Wokingham

RG40 3GA

Country

United Kingdom

NUTS code
  • UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
Companies House

08250305

Internet address

https://www.blackbox-co.com/

The contractor/concessionaire is an SME

Yes

five.2.4) Information on value of contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession: £271,409


Section six. Complementary information

six.3) Additional information

A requirement to procure in a manner that is "...consistent with all requirements of, and follows the principles of, the Utilities Contracts Regulations 2016" has applied to West Midlands Trains Ltd (WMT) since only September 2021.

The original framework agreement was awarded by Abellio Transport Holdings Ltd in 2019 after a competitive tender process performed in 2018. WMT signed the SoW for the digital customer information system (CIS) in 2019 and its VO4 in 2020 - both of which were before the above UCR 2016 requirement applied to WMT, in September 2021.

six.4) Procedures for review

six.4.1) Review body

West Midlands Trains Ltd

134 Edmund Street

Birmingham

B3 2ES

Email

david.bailey@wmtrains.co.uk

Country

United Kingdom