Contract

HALO Platform

  • Coventry University

F03: Contract award notice

Notice identifier: 2025/S 000-002858

Procurement identifier (OCID): ocds-h6vhtk-04d6c7

Published 28 January 2025, 3:17pm



Section one: Contracting authority

one.1) Name and addresses

Coventry University

Priory Street

COVENTRY

CV15FB

Email

bux280@coventry.ac.uk

Country

United Kingdom

Region code

UKG33 - Coventry

Companies House

07781274

Internet address(es)

Main address

https://www.coventry.ac.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

HALO Platform

Reference number

FRAM-1290-24-TH

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £413,912.75

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKG - West Midlands (England)

two.2.4) Description of the procurement

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract

Contract No

FRAM-1290-24-TH

Title

HALO Platform

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

6 May 2024

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

CDW Limited

One New Change

London

EC4M 9AF

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

02465350

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £413,912.75


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Coventry University

Priory Street

Coventry

CV15FB

Country

United Kingdom