Contract

Dynamics Support, Development & System Integration

  • Social Care Wales

F03: Contract award notice

Notice identifier: 2024/S 000-002855

Procurement identifier (OCID): ocds-h6vhtk-04166d

Published 29 January 2024, 9:39am



Section one: Contracting authority

one.1) Name and addresses

Social Care Wales

South Gate House,

Cardiff

CF10 1EW

Email

Procurement@socialcare.wales

Country

United Kingdom

NUTS code

UKL - Wales

Internet address(es)

Main address

http://www.socialcare.wales

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0289

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Other type

Welsh Government Sponsored Body

one.5) Main activity

Social protection


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Dynamics Support, Development & System Integration

two.1.2) Main CPV code

  • 72600000 - Computer support and consultancy services

two.1.3) Type of contract

Services

two.1.4) Short description

Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support),​ 3rd tier support​ and integrated system development.​ Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, ​Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI​. Please see ITT for full specification.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £2,400,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems
  • 48781000 - System management software package
  • 48600000 - Database and operating software package
  • 48610000 - Database systems
  • 48611000 - Database software package
  • 48612000 - Database-management system
  • 72212600 - Database and operating software development services
  • 72212610 - Database software development services
  • 72320000 - Database services
  • 72321000 - Added-value database services
  • 72610000 - Computer support services
  • 72611000 - Technical computer support services
  • 35710000 - Command, control, communication and computer systems
  • 48900000 - Miscellaneous software package and computer systems
  • 72212900 - Miscellaneous software development services and computer systems
  • 72514200 - Facilities management services for computer systems development
  • 72514300 - Facilities management services for computer systems maintenance

two.2.3) Place of performance

NUTS codes
  • UKL22 - Cardiff and Vale of Glamorgan

two.2.4) Description of the procurement

A dynamics 3rd tier support​, database development, system integration and maintenance (BAU support)​ contract opportunity.

The project will be carried out by open tender with an award date of February 2024, and go live date of April 2024. The full timetable for the project is contained in the contract notice.

There is an estimated budget of GBP 2,400,000 (inclusive of any applicable VAT) agreed for this tender across the full contract term. (6 years).

Please see the attached contract notice for further information and detail of the procurement process and Social Care Wales.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 90

Cost criterion - Name: Price / Weighting: 10

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-032922


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

22 January 2024

five.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 4

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 4

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Ashton Court Group Ltd

Thorpewood Management Centre, Blisworth Road, Courteenhall

Northampton

NN72QB

Country

United Kingdom

NUTS code
  • UKF2 - Leicestershire, Rutland and Northamptonshire
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £2,400,000

Total value of the contract/lot: £2,400,000


Section six. Complementary information

six.3) Additional information

(WA Ref:138446)

six.4) Procedures for review

six.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

Telephone

+44 2079477501

Country

United Kingdom