Section one: Contracting authority
one.1) Name and addresses
Guy's and St Thomas' NHS Foundation Trust
Great Maze Pond
London
SE1 9RT
Contact
Christopher Black
Country
United Kingdom
Region code
UKI44 - Lewisham and Southwark
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Technical Clinical Support (DTCS) Framework Agreement
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
A new framework agreement to replace the Clinical Digital Professional Services (CDPS) framework which expired on 03 January 2025. The new framework will cover the full suite of clinical digital professional services, including services pertaining to both proprietary solutions and opensource solutions. All standalone, clinical system focused professional services, will be covered.
The Authority intends to award this framework via five lots as follows:
Lot 1 – Cloud Hosting, Environment Build, Operation and Maintenance Professional Services
Lot 2 – Design, Development, and Deployment Professional Services
Lot 3 – Implementation Professional Services
Lot 4 – Integration Professional Services
Lot 5 – General Clinical Digital Professional Services. Including Support, Strategy, Optimization Business Case
The framework agreement will allow for further competition and direct award to all awarded suppliers.
All documentation and information regarding the framework can be found on the Health Family Single eCommercial System and Bidders are welcomed to register their interest using Atamis project reference: C331058
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72590000 - Computer-related professional services
- 72227000 - Software integration consultancy services
- 72254000 - Software testing
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72212331 - Project management software development services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The scope of this multi lot framework agreement includes the full suite of digital technical support services for clinical systems, including services pertaining to both proprietary solutions and opensource solutions. The intention of the framework is to cover all standalone, clinical system focused digital support, required from public sector contracting authorities.
The type of Services the Authority are looking to include within remit of the framework are as follows:
• Technical architecture, development, integration;
• Specialist programme delivery,
• PMO and planning;
• Digital communications;
• Financial management;
• Specialist technology consultancy;
• Digital strategy and business case support;
• Information Governance;
• Clinical safety.
Suppliers should have significant experience in the provision of professional services pertaining to proprietary (i.e. closed-source) clinical software solutions for use in healthcare environments. These professional services must relate to the identification and/or requirements design and/or deployment and implementation of proprietary clinical systems/software solutions.
Suppliers must provide evidence of directly relevant and hands-on experience of working with the types of technologies and platforms found within clinical environments, experience of working within the complex, digital health and care landscape.
An example of a large-scale healthcare environment may be an environment hosting over 10m discrete person records with growth of up to 1m per month, with over 700 contributing GP organisations, over 10 contributing acute trusts and other types of health and social care providers using transactional real-time messaging and bulk data transfers. Total stored data may exceed 70 TB, on average over 20 database servers and over 80 application servers, all of which may be anticipated to increase over time:
• analysis, architecture, and design services;
• clinical informatics and data modelling expertise;
• software development services;
• assurance, testing, and clinical safety services;
• technical custodian services;
• deployment of new publisher and subscriber feeds;
• population health and SQL services;
• project delivery services;
• business analyst and technical specification services.
The framework agreement will allow for both further competition and direct award to all awarded suppliers.
NHS London Procurement Partnership has received approval from NHSE CCF, the Cabinet Office's Central Digital and Data Team and Commercial Team to release this ITT.
The provisional timeline for the procurement is as follows:
Pin Released - June 2024
Engage Market - October 2024
NHS CCF / Cabinet Office OBC Approval - January 2025
ITT Released - January 2025
Evaluation of Tenders - April 2025
NHS CCF / Cabinet Office FBC Approval - May 2025
Framework Award - June 2025
Whilst NHS London Procurement Partnership does not intend to depart from the above timetable, it reserves the right to do so at any stage. NHS London Procurement Partnership reserves the right to pause, extend deadlines or cancel this process at any time.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-017107
four.2.2) Time limit for receipt of tenders or requests to participate
Date
24 March 2025
Local time
4:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
27 January 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The framework agreement shall include the following organisations in the United Kingdom and their respective statutory successors and organisations created as a result of structural re-organisations or organisational changes, this may include but is not limited to:
• Central government departments & their executive agencies (a list of such departments and executive agencies can be found at http://www.cabinetoffice.gov.uk/government-business/government-ministers-responsibilities.aspx);
• Non-departmental public bodies (NDPBs) (a list of NDPBs can be found at Annex A to the Public Bodies Directory 2007 published by the cabinet office) which can be found at: https://www.gov.uk/guidance/public-bodies-reform;
• National Health Service (NHS) bodies, including Clinical Commissioning Groups, NHS trusts, NHS foundation trusts, a Special Health Authority and a Local Health Board in England and Wales and other constituent bodies in Wales, Scotland and Northern Ireland, including but not limited to, the Scottish ambulance service, lists of all of such NHS bodies can be found at:
http://www.nhs.uk/Servicedirectories/pages/nhstrustlisting.aspx
http://www.wales.nhs.uk/nhswalesaboutus/structure,
https://www.scot.nhs.uk/organisations/
http://www.hscni.net/index.php?link=hospitals
• All Local Authorities, a list of such authorities being available at: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/DG_A-Z_LG
• All Combined Authorities, a list of such authorities being available at: https://www.local.gov.uk/topics/devolution/combined-authorities
• Police forces and other emergency services, including fire and rescue services, the maritime and Coast guard agency and other rescue authorities a list of police authorities and fire and rescue services can be found respectively at the following:
http://www.police.uk/forces.htm
https://www.fireservice.co.uk/information/ukfrs/
• Educational establishments i.e. schools maintained by local authorities; academies; city technology colleges; further education establishments, and universities: https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies
• Registered social landlords (RSLs), a list of such authorities being available at: https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
• Registered charities, as detailed at: http://www.charity-commission.gov.uk/
• Devolved and other administrations within the British Isles, including those detailed at:
Scotland: http://scotland.gov.uk/Home and http://www.scottish.parliament.uk/
Wales: http://new.wales.gov.uk/?llang=en,OJ/S
Isle of Man: https://www.gov.im/
• Healthcare providers in the Channel Islands
https://gov.gg
https://www.gov.je
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom