Tender

for Social Media services in the USA, Canada & Mexico covering beef, lamb & pork

  • AHDB (Defra Network eTendering Portal)

F02: Contract notice

Notice identifier: 2025/S 000-002640

Procurement identifier (OCID): ocds-h6vhtk-04d64f

Published 27 January 2025, 8:37am



Section one: Contracting authority

one.1) Name and addresses

AHDB (Defra Network eTendering Portal)

Middlemarch Business Park

Coventry

CV3 4SU

Contact

Sarah Waters

Email

procurement@ahdb.org.uk

Country

United Kingdom

Region code

UK - United Kingdom

Internet address(es)

Main address

https://www.gov.uk/government/organisations/agriculture-and-horticulture-development-board

Buyer's address

https://defra-family.force.com/s/Welcome

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://defra-family.force.com/s/Welcome

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://defra-family.force.com/s/Welcome

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Other activity

Agriculture


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

for Social Media services in the USA, Canada & Mexico covering beef, lamb & pork

Reference number

2024-732

two.1.2) Main CPV code

  • 79340000 - Advertising and marketing services

two.1.3) Type of contract

Services

two.1.4) Short description

AHDB intend to procure a Contract to a successful Agency/Supplier for the provision of Social Media requirements covering the USA, Canada & Mexico. The successful supplier will be required to deliver strategy and planning, content creation, engage with audiences, advertising and promotion etc as well as ensuring value for money for levy payers is provided.
Listed below are some of the actions/requirements that the supplier/agency will be required to complete throughout the duration of the contract:
Strategy & Planning:
• Prepare an approach that will make recommendations on the most effective way to fulfil the goals for increasing brand awareness
• Provide a detailed content calendar outlining the frequency, type, and timing of social media posts
Content Creation:
• Create engaging, high quality and relevant content, including but not limited to text, images, videos, and infographics for campaigns
• Ensure all content adheres to AHDB brand guidelines and maintains a consistent brand tonality
• A point of view on content curation noting that we have staff and farmers creating content
• How to best use User-Generated Content (UGC)
• Ensure the necessary language skills to communicate effectively with the target audience
• Consider using professional translation services to maintain accuracy and cultural sensitivity
• Research cultural norms. Be aware of local customs, traditions, and taboos to avoid misunderstandings
• Create content that is respectful of diverse cultures and avoids offensive or discriminatory language
• Leverage cross-promotion to drive traffic between channels
Engage with audience:
• Respond promptly to comments and messages on all platforms
• Encourage user-generated content through contests or challenges
Advertising and promotion:
• Develop and execute paid social media campaigns to increase reach, engagement, and sign ups to our Newsletter
• Provide regular reports on campaign performance and provide optimisation recommendations
Analytics & reporting:
• Provide monthly reports outlining key performance metrics, including reach, engagement, conversion rates
• Offer insights and recommendations for ongoing improvements

two.1.5) Estimated total value

Value excluding VAT: £471,600

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 79340000 - Advertising and marketing services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom
Main site or place of performance

Social Media requirements in the US, Canada and Mexico

two.2.4) Description of the procurement

Listed below are some of the actions/requirements that the supplier/agency will be required to complete throughout the duration of the contract:
Strategy & Planning:
• Prepare an approach that will make recommendations on the most effective way to fulfil the goals for increasing brand awareness
• Provide a detailed content calendar outlining the frequency, type, and timing of social media posts
Content Creation:
• Create engaging, high quality and relevant content, including but not limited to text, images, videos, and infographics for campaigns
• Ensure all content adheres to AHDB brand guidelines and maintains a consistent brand tonality
• A point of view on content curation noting that we have staff and farmers creating content
• How to best use User-Generated Content (UGC)
• Ensure the necessary language skills to communicate effectively with the target audience
• Consider using professional translation services to maintain accuracy and cultural sensitivity
• Research cultural norms. Be aware of local customs, traditions, and taboos to avoid misunderstandings
• Create content that is respectful of diverse cultures and avoids offensive or discriminatory language
• Leverage cross-promotion to drive traffic between channels
Engage with audience:
• Respond promptly to comments and messages on all platforms
• Encourage user-generated content through contests or challenges
Advertising and promotion:
• Develop and execute paid social media campaigns to increase reach, engagement, and sign ups to our Newsletter
• Provide regular reports on campaign performance and provide optimisation recommendations
Analytics & reporting:
• Provide monthly reports outlining key performance metrics, including reach, engagement, conversion rates
• Offer insights and recommendations for ongoing improvements
Initial contract is for 1 year with 1+1 extension options.
Value is approx. £157,200 per annum
The electronic address at which the Procurement Documents have been made directly available by AHDB by electronic means is https://defra-family.force.com/s/Welcome. This is AHDB’s e-Sourcing portal.

two.2.5) Award criteria

Quality criterion - Name: Technical/Quality / Weighting: 60

Price - Weighting: 40

two.2.6) Estimated value

Value excluding VAT: £393,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

2 June 2025

End date

1 June 2028

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

As per tender documents

three.1.2) Economic and financial standing

List and brief description of selection criteria

As per tender documents

three.1.3) Technical and professional ability

List and brief description of selection criteria

As per tender documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

28 February 2025

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

28 February 2025

Local time

1:00pm

Place

AHDB HQ

Information about authorised persons and opening procedure

Procurement Manager


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

AHDB (Defra Network eTendering Portal)

Middlemarch Business Park

Coventry

CV3 4SU

Email

procurement@ahdb.org.uk

Country

United Kingdom

Internet address

https://www.gov.uk/government/organisations/agriculture-and-horticulture-development-board

six.4.2) Body responsible for mediation procedures

Defra Network eTendering Portal

Seacole Building, 2 Marsham Street

London

SW1P 4DF

Country

United Kingdom

Internet address

https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs