Section one: Contracting authority
one.1) Name and addresses
General Medical Council (GMC)
3 Hardman Street
Manchester
M3 3AW
Telephone
+44 1619236340
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA19541
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Other type
Health Regulator
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Virtual Hearings Solution
Reference number
GMC1208
two.1.2) Main CPV code
- 32232000 - Video-conferencing equipment
two.1.3) Type of contract
Supplies
two.1.4) Short description
The pandemic has necessitated a move to virtual tribunal hearings at the GMC (using Skype for Business) and we anticipate that this new approach may become BAU after the pandemic for some hearings. The current Skype process has issues around the identification and management of participants attending the hearing and is limited in terms of how it can be used for more complex hearings. A dedicated virtual hearing solution is sought to remedy the main issues identified with the current process and provide an improved experience from the perspective of Tribunal users and attendees.
Solution requirements (not exhaustive):
1. Offers a secure virtual hearing room and secure linked meeting rooms
2. Enables a Clerk to actively manage the hearing, i.e.:
a. Move participants between rooms
b. Remove participants from the hearing
c. Mute participants
d. Communicate with participants via instant messaging
e. If possible offers role-based automation options for participants joining/leaving the hearing
3. Provides clear identification of participants, ensuring GDPR compliance
4. Offers the opportunity to join hearings via browser or PSTN with the ability to ensure participant anonymity where required (i.e. vulnerable witnesses)
5. Allows the observation of hearings without participant functionality
6. Allows recording of the hearing (audio only)
7. Offers the potential to run hybrid hearings (i.e. both virtual and office-based attendees), with compatibility options for the recording of office-based hearings
Proposed Supplier Date (virtual) – 24th February am
To book a 30 minute slot, please email Chris Park (Procurement Manager) via procurement@gmc-uk.org. We will operate on a first come first served basis.
two.1.5) Estimated total value
Value excluding VAT: £130,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 32232000 - Video-conferencing equipment
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
two.2.4) Description of the procurement
The pandemic has necessitated a move to virtual tribunal hearings at the GMC (using Skype for Business) and we anticipate that this new approach may become BAU after the pandemic for some hearings. The current Skype process has issues around the identification and management of participants attending the hearing and is limited in terms of how it can be used for more complex hearings. A dedicated virtual hearing solution is sought to remedy the main issues identified with the current process and provide an improved experience from the perspective of Tribunal users and attendees.
Solution requirements (not exhaustive):
1. Offers a secure virtual hearing room and secure linked meeting rooms
2. Enables a Clerk to actively manage the hearing, i.e.:
a. Move participants between rooms
b. Remove participants from the hearing
c. Mute participants
d. Communicate with participants via instant messaging
e. If possible offers role-based automation options for participants joining/leaving the hearing
3. Provides clear identification of participants, ensuring GDPR compliance
4. Offers the opportunity to join hearings via browser or PSTN with the ability to ensure participant anonymity where required (i.e. vulnerable witnesses)
5. Allows the observation of hearings without participant functionality
6. Allows recording of the hearing (audio only)
7. Offers the potential to run hybrid hearings (i.e. both virtual and office-based attendees), with compatibility options for the recording of office-based hearings
Proposed Supplier Date (virtual) – 24th February am
To book a 30 minute slot, please email Chris Park (Procurement Manager) via procurement@gmc-uk.org. We will operate on a first come first served basis.
two.3) Estimated date of publication of contract notice
3 May 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=221949.
(MT Ref:221949)