Section one: Contracting authority
one.1) Name and addresses
FCA
12 Endeavour Square
London
E20 1JN
Contact
FCA Procurement
Telephone
+44 8001116768
Country
United Kingdom
Region code
UK - United Kingdom
National registration number
01920623
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Financial Lives Survey, Waves 5 to 7
Reference number
C2500
two.1.2) Main CPV code
- 79310000 - Market research services
two.1.3) Type of contract
Services
two.1.4) Short description
This award notice is related to the appointment of suppliers for the delivery of specific
services for the next three waves (Waves 5, 6 and 7) of the Financial Lives survey (FLS), with
the contracts to take effect from March 2025. These three waves are expected to run from March 2025 to later in 2031.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £6,020,000
two.2) Description
two.2.1) Title
Specialism A: Delivery of fieldwork and weighted data
Lot No
1
two.2.2) Additional CPV code(s)
- 79310000 - Market research services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
This specialism is for the delivery of the main surveys (three in total, one per wave). Services will include:
• Random probability-based survey design, sampling, questionnaire structure and simulations, weighting and technical report
• Questionnaire review, survey script programming and testing
• Data collection (online and by telephone), recruitment, incentive distribution, fieldwork monitoring and safeguarding
• Data cleaning, validation and harmonisation
two.2.5) Award criteria
Quality criterion - Name: Environmental sustainability / Weighting: 5
Quality criterion - Name: Technical and professional ability / Weighting: 65
Cost criterion - Name: Commercials / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Specialism B: Recontact surveys
Lot No
2
two.2.2) Additional CPV code(s)
- 79310000 - Market research services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Biennial recontact surveys in May (one per wave, three in total) and short recontact surveys (two per wave, six in total), including:
• Recruitment and incentivisation
• Script programming and testing
• Data processing and weighting
• Data and data tables
• Methodological note
two.2.5) Award criteria
Quality criterion - Name: Environmental sustainability / Weighting: 5
Quality criterion - Name: Technical and professional ability / Weighting: 65
Cost criterion - Name: Commercials / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Specialism C: Data tables
Lot No
3
two.2.2) Additional CPV code(s)
- 79310000 - Market research services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Production of data tables for the main surveys, including:
• Profiling data tables, circa 20 volumes per wave
• Tracker data tables, to identify statistically significant differences between waves
• Gross data tables, which present results in terms of millions of UK adults
• Amending the profiling and tracker tables for publication
two.2.5) Award criteria
Quality criterion - Name: Environmental sustainability / Weighting: 5
Quality criterion - Name: Technical and professional ability / Weighting: 65
Cost criterion - Name: Commercials / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Specialism D: Reporting
Lot No
4
two.2.2) Additional CPV code(s)
- 79310000 - Market research services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Services will include but not be limited to the following:
• Authoring/ co-authoring reports for publication
• Producing/ supporting the production of slide decks for publication
• Support analysis and reporting for different teams at the FCA (not necessarily for publication)
two.2.5) Award criteria
Quality criterion - Name: Technical and professional ability / Weighting: 65
Quality criterion - Name: Environmental sustainability / Weighting: 5
Cost criterion - Name: Commercials / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Specialism E: Cognitive testing and qualitative research
Lot No
5
two.2.2) Additional CPV code(s)
- 79310000 - Market research services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Services will include but not be limited to the following:
• Cognitively testing new questions for each wave of the main survey
• Follow-up qualitative research with respondents from the main survey
two.2.5) Award criteria
Quality criterion - Name: Technical and professional ability / Weighting: 65
Quality criterion - Name: Environmental sustainability / Weighting: 5
Cost criterion - Name: Commercials / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-024978
Section five. Award of contract
Lot No
1
Title
Specialism A: Delivery of fieldwork and weighted data
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NATIONAL CENTRE FOR SOCIAL RESEARCH T/A NATCEN SOCIAL RESEARCH
35 NORTHAMPTON SQUARE LONDON, United Kingdom, EC1V 0AX, United Kingdom
London
EC1V 0AX
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04392418
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £3,750,000
Total value of the contract/lot: £3,760,000
Section five. Award of contract
Lot No
2
Title
Specialism B: Recontact surveys
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CRITICAL RESEARCH LTD
UNIT 7 BADEN PLACE CROSBY ROW LONDON, United Kingdom, SE1 1YW, United Kingdom
London
SE1 1YW
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06566825
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £650,000
Total value of the contract/lot: £900,000
Section five. Award of contract
Lot No
3
Title
Specialism C: Data tables
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CRITICAL RESEARCH LTD
UNIT 7 BADEN PLACE CROSBY ROW LONDON, United Kingdom, SE1 1YW, United Kingdom
London
SE1 1YW
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06566825
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £650,000
Total value of the contract/lot: £630,000
Section five. Award of contract
Lot No
4
Title
Specialism D: Reporting
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
IGNITION HOUSE LTD
Holyleas House, Buckland Newton, Dorset, Dorchester, DT2 7DP, United Kingdom
Dorset
DT2 7DP
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06901578
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £200,000
Total value of the contract/lot: £280,000
Section five. Award of contract
Lot No
5
Title
Specialism E: Cognitive testing and qualitative research
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CRITICAL RESEARCH LTD
UNIT 7 BADEN PLACE CROSBY ROW LONDON, United Kingdom, SE1 1YW, United Kingdom
London
SE1 1YW
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06566825
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £300,000
Total value of the contract/lot: £450,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
FCA
12 Endeavour Square
London
E20 1JN
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
FCA
12 Endeavour Square
London
E20 1JN
Country
United Kingdom