Section one: Contracting authority
one.1) Name and addresses
Manchester City Council
Town Hall Extension
Manchester
M60 2LA
Contact
Mr Mike Worsley
mike.worsley@manchester.gov.uk
Telephone
+44 1612343080
Fax
+44 1612740013
Country
United Kingdom
NUTS code
UKD3 - Greater Manchester
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TC987 - Provision and Implementation of a Legal Case management System
Reference number
DN525294
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Manchester City Council shared legal services requires a fully integrated legal case management SaaS solution to effectively manage legal case work from inception through to completion.
As a minimum the system must include case management, workflow & notification, time recording, billing, document management, electronic court bundling, support and maintenance and reporting and required staff training for the operation of the system. The entire system must be delivered through a web browser, be compatible with the latest and most commonly used browsers and be accessible on a number of different form factors. In addition, the system must be able to integrate with the following Office 365 applications: Outlook, OneDrive, Teams, Word, Excel, Powerpoint, Sharepoint.
The initial contract term will be 6 years (including for the implementation period) with option to extend for further period(s) of up to 4 years thereafter.
Further details are set out in the Council’s procurement documents
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 72210000 - Programming services of packaged software products
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72260000 - Software-related services
- 72320000 - Database services
- 72500000 - Computer-related services
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
Main site or place of performance
Manchester
two.2.4) Description of the procurement
Further details are set out in the procurement documents.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Potential for up to 4 years extension.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk. Applicants will need to electronically submit their completed tender documents, including online questionnaire, via the on-line portal by 11am on Friday 19 March 2021 as referred to in IV.2.2.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
19 March 2021
Local time
11:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
19 March 2021
Local time
11:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The Council’s shared legal services requires a legal case management system. The Council’s shared legal services currently has approx. 258 staff (with room to grow) and in October 2020 successfully launched and migrated the entire workforce to Office 365
The system must include.; case management, workflow & notification, time recording, billing, document management, electronic court bundling, support and maintenance, reporting, development/upgrades, end user staff training for the operation of the system.
The initial contract term will be 6 years (including for the implementation period) with option to extend for further period(s) of up to 4 years thereafter. The required implementation period is no more than 12 months after contract award. The entire solution must be delivered through a web browser, be compatible with the latest and most commonly used browsers and be accessible on a number of different form factors. In addition, the solution must be able to integrate with the following Office 365 applications: Outlook, OneDrive, Teams, Word, Excel, Powerpoint, Sharepoint.
Further details are set out in the Council’s procurement documents.
The Council is using the portal known as the CHEST (www.the-chest.org.uk) where tenderers will need to register their details. Once registered, tenderers will be emailed along-in and password which will allow applicants to gain access to the iinvitation to tender documents. Tenderers will need to electronically submit the completed tender submissions by the required submission date specified on the CHEST. Any clarification queries will also need to be submitted via the CHEST website.
The successful tenderer will be required to actively participate in the economic and social regeneration of the locality of the delivery of the contract. Selection and award criteria, specification requirements and contract performance conditions may relate to social and environmental considerations.
six.4) Procedures for review
six.4.1) Review body
Manchester City Council
Manchester
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Manchester City Council
Manchester
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Precise information on deadline(s) for lodging appeals:
The Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers prior to entering into the contract. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).