Scope
Description
Twelve local authorities across Berkshire, Buckinghamshire, Oxfordshire, Surrey, and Northamptonshire currently deliver a home improvement loan scheme through a limited company. The scheme was established in 2008 with grant funding from central government and no further capital has been introduced since then.
The loans are low-cost, flexible loans for homeowners, predominantly over the age of 60, who would otherwise be unable to maintain their homes. The combined loan book and available lending pot is approximately £9.9 million.
As an alternative delivery model, and subject to approval, the authorities intend to form an unincorporated association and appoint a loan administrator to manage all aspects of the loan fund. This includes the full range of loan administration services, from arranging loans to ongoing administration. We anticipate the contract length being 7-10 years, with a gross value of ~£120,000 per annum.
The appointed loan administrator must:
- Be registered with the Financial Conduct Authority (FCA).
- Hold the necessary permissions to undertake regulated activities relating to mortgages, consumer credit.
- Holding and controlling client money (not FCA-regulated).
The purpose of this notice is to gauge market interest from suitably qualified suppliers in providing these loan administration services. If you believe you are able to deliver these services, please send an e-mail to joey.stanford@rbwm.gov.uk no later than 4pm on 20/01/2026.
Total value (estimated)
- £1,200,000 excluding VAT
- £1,440,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 June 2026 to 31 May 2031
- Possible extension to 31 May 2036
- 10 years
Main procurement category
Services
CPV classifications
- 66000000 - Financial and insurance services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Engagement
Engagement deadline
20 January 2026
Engagement process description
Please e-mail joey.stanford@rbwm.gov.uk by 20/01/2026 (4pm) if you believe you could deliver these services (or, indeed, if you have any questions). The Authority may be interested in setting up some 1-2-1s.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Contracting authority
Royal Borough of Windsor & Maidenhead
- Public Procurement Organisation Number: PJQM-1124-QDHW
St Ives Road
Maidenhead
SL6 1RF
United Kingdom
Email: joey.stanford@rbwm.gov.uk
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government