- Lot 1. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow West
- Lot 2. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow Central
- Lot 3. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow East
- Lot 4. Adult reablement support services - Harrow West
- Lot 5. Adult reablement support services - Harrow Central
- Lot 6. Adult reablement support services - Harrow East
- Lot 7. Home care for Children & Young Adults with Disabilities (CYAD) - Harrow Borough Wide
Scope
Description
The London Borough of Harrow has been unable to link the previous notices to this Tender Notice due to the Pipeline Notice referring to a Competitive Flexible Procedure. Since Market Engagement was carried the Council decided that an Open Procedure for an Open Framework was more suitable.
Details of all transparency notices relating to this procurement are listed under "Justification for not publishing a market engagement notice"
The London Borough of Harrow seeks to commission and procure home (domiciliary) care and support services, including short-term reablement care, for adults aged 18 and over with assessed and eligible needs, and home care and support for children and young adults with disabilities aged 0-18 living in Harrow. Home and reablement care relates to the provision of regulated care and support services in the community that enable adults and young people to remain living in their own home and meet their assessed social care needs and outcomes along with maintaining their autonomy, independence, skills and abilities, and personal identity.
Commercial tool
Establishes an open framework
Total value (estimated)
- £160,000,000 excluding VAT
- £192,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 September 2026 to 31 August 2029
- Possible extension to 31 August 2034
- 8 years
Description of possible extension:
The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years:
The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKI74 - Harrow and Hillingdon
Lot constraints
Maximum number of lots a supplier can bid for: 4
Maximum number of lots a supplier can be awarded: 4
Lot 1. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow West
Description
This Lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health covering Harrow West only
There is no limit on the number of providers that can be awarded a contract on to this Lot
Lot value (estimated)
- £6,000,000 excluding VAT
- £7,200,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow Central
Description
This lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health for Harrow Central only
There is no limit on the number of providers that can be awarded a contract on to this Lot
Lot value (estimated)
- £6,000,000 excluding VAT
- £7,200,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow East
Description
This lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health for Harrow East only
There is no limit on the number of providers that can be awarded a contract on to this Lot
Lot value (estimated)
- £6,000,000 excluding VAT
- £7,200,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. Adult reablement support services - Harrow West
Description
This Lot is for the delivery of Adult reablement support services for Harrow West only
A maximum of 3 providers can be awarded on to this Lot
Lot value (estimated)
- £400,000 excluding VAT
- £480,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 5. Adult reablement support services - Harrow Central
Description
This Lot is for Adult reablement support services and for Harrow Central only
A maximum number of 2 providers can be awarded on to this Lot
Lot value (estimated)
- £300,000 excluding VAT
- £360,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 6. Adult reablement support services - Harrow East
Description
This lot is for Adult reablement support services and will be for Harrow East only
A maximum number of 2 providers can be awarded on to this Lot
Lot value (estimated)
- £300,000 excluding VAT
- £360,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 7. Home care for Children & Young Adults with Disabilities (CYAD) - Harrow Borough Wide
Description
This lot is specifically for Home care for Children & Young Adults with Disabilities (CYAD) and is for the the whole of the Harrow Borough
A maximum number of 6 providers can be awarded on to this Lot
Lot value (estimated)
- £2,000,000 excluding VAT
- £2,400,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
31 August 2034
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
Services will be awarded to providers on the framework within the specific lots using an e-brokerage system for package bidding and matching, and an associated taxi-rank approach, to enable equality in the utilisation of available capacity, which will be arranged based on provider final tender scoring.
There will also be the option for a direct award which will be applied based on User Choice
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot 1. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow West
Lot 2. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow Central
Lot 3. Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow East
Lot 4. Adult reablement support services - Harrow West
Lot 5. Adult reablement support services - Harrow Central
Lot 6. Adult reablement support services - Harrow East
Lot 7. Home care for Children & Young Adults with Disabilities (CYAD) - Harrow Borough Wide
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
13 February 2026, 11:59pm
Tender submission deadline
25 February 2026, 11:59pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
16 June 2026
Recurring procurement
Publication date of next tender notice (estimated): 5 January 2029
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality/Technical (core questions & service specific Lot Questions) | This section is a series of Core Questions and the Service Specific Lot Questions |
Quality | 90% |
| Social Value | This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement |
Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
The London Borough of Harrow carried out Market Engagement and published the required preliminary market engagement notices.
Market Engagement Event 12th December 2025 - market engagement notice was published on the 18th November 2025
UK2: Preliminary market engagement notice
Notice identifier: 2025/S 000-074828
Procurement identifier (OCID): ocds-h6vhtk-050eb6
Market Engagement Event 6th June 2025 - market engagement notice was published on the 8th May 2025
UK2: Preliminary market engagement notice
Notice identifier: 2025/S 000-019704
Procurement identifier (OCID): ocds-h6vhtk-050eb6
A Pipeline Notice was also published on the 29th May
UK1: Pipeline notice
Notice identifier: 2025/S 000-028421
Procurement identifier (OCID): ocds-h6vhtk-050eb6
Contracting authority
London Borough of Harrow
- Public Procurement Organisation Number: PQRC-2343-GRQR
Forward Drive
Harrow
HA3 8FL
United Kingdom
Contact name: Lisa Taylor
Email: procurement@harrow.gov.uk
Region: UKI74 - Harrow and Hillingdon
Organisation type: Public authority - sub-central government