Section one: Contracting authority
one.1) Name and addresses
Ferguson Marine (Port Glasgow) Ltd
Newark Works Castle Road, Castle Road
Port Glasgow
PA14 5NG
ruairidh.macleod@fergusonmarine.com
Telephone
+44 1475742300
Country
United Kingdom
NUTS code
UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30427
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Other type
Shipbuilding
one.5) Main activity
Other activity
Shipbuilding
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
IT Support Services
Reference number
FMPG-2022-017
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
Ferguson Marine is seeking proposals from qualified and experienced Information Technology Service Support Delivery organisation. Their goal will be to deliver proactive, progress and cost-effective service of Information Technology Support Services, to Ferguson Marine, the employees and all other users of Information Technology service in the execution of Ferguson Marine’s operational business.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
two.2.4) Description of the procurement
Ferguson Marine is seeking proposals from qualified and experienced Information Technology Service Support Delivery organisation. Their goal will be to deliver proactive, progress and cost-effective service of Information Technology Support Services, to Ferguson Marine, the employees and all other users of Information Technology service in the execution of Ferguson Marine’s operational business.
Summary of Requirements
The awarded vendor will:
- Be responsible for the proactive, progressive support and maintenance of Ferguson Marine’s IT infrastructure & services (see section 9 for details)
- Support Ferguson Marine’s Information Technology users (within the scope of the agreement) in their day-to-day use of Information Technology
- Aid Ferguson Marine in achieving a progressive, productive use of Microsoft Office 365 functionality and integrated services
- Be an integral part of maintaining and testing the company’s business continuity readiness, including:
- Support automated connectivity failover options
- A comprehensive tested backup and restoration plan
and implementation of the necessary services and
infrastructure to facilitate this plan
- Design out single points of failure
- Proactive and progressive maintenance of Ferguson
Marine’s SAM and HAM (Software and Hardware Asset
Management) database
- Work with both Ferguson Marine and their incumbent Business Partner(s) or new partners, to implement Ferguson Marine Information Technology business applications and services
- Proactively and comprehensively liaise with the Senior IT Manager
There is no requirement for a fully managed Information Technology service
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-032353
Section five. Award of contract
Contract No
FMPG-2022-017
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.3) Additional information
(SC Ref:720132)
six.4) Procedures for review
six.4.1) Review body
Greenock Sheffif Court
Greenock
Country
United Kingdom