Contract

Community Safety Case Management System

  • Torbay Council

F03: Contract award notice

Notice identifier: 2023/S 000-002101

Procurement identifier (OCID): ocds-h6vhtk-0367df

Published 24 January 2023, 9:55am



Section one: Contracting authority

one.1) Name and addresses

Torbay Council

Town Hall, Castle Circus

Torquay

TQ1 3DR

Contact

Mrs Clare Farquhar

Email

clare.farquhar@torbay.gov.uk

Telephone

+44 1803208514

Country

United Kingdom

Region code

UKK42 - Torbay

Internet address(es)

Main address

http://www.torbay.gov.uk/

Buyer's address

http://www.torbay.gov.uk/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Community Safety Case Management System

Reference number

DN632670

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution:

a) A back-office case management system;

b) A customer web portal; and

c) An agile solution.

Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKK42 - Torbay

two.2.4) Description of the procurement

Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution:

a) A back-office case management system;

b) A customer web portal; and

c) An agile solution.

Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 50

Quality criterion - Name: Social Value / Weighting: 10

Price - Weighting: 40

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2022/S 000-025590


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

No tenders or requests to participate were received or all were rejected


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

7 Rolls Building, Fetter Lane

London

EC4A 1NL

Email

tcc.issue@justice.gov.uk

Telephone

+44 2079477156

Country

United Kingdom