Scope
Reference
DBW00093.00
Description
The Development Bank of Wales Group (DBW) is undertaking a key strategic project aimed at driving operational efficiencies, enhancing data accuracy and improving scalability throughout the customer journey. As part of this initiative, we are seeking a collaborative partner to deliver an integrated solution that streamlines our customer due diligence and credit risk assessment processes using commercial and consumer credit bureau data; eliminating manual data entry and enabling intelligent and responsible lending decisions.
DBW currently operates two separate systems; one focused on identity and address verification, PEPs, Sanctions, adverse media, law enforcement and consumer monitoring, the other a credit referencing solution, providing reports on companies, consumers, directors, international business, consumer watchlist and company monitoring. This dual system approach presents an opportunity for consolidation of services.
The DBW Group currently utilises a web-based service for its credit referencing solution. This is used by all companies within the DBW Group. The identity and address solution is used by DBW Investments and Green Homes Wales; this is a web-based application for sending IDV links and reviewing the outputs.
Please refer to the Invitation to Tender for the full specification.
Please note the contract value is an estimate
Total value (estimated)
- £1,250,000 excluding VAT
- £1,500,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 May 2026 to 12 April 2030
- Possible extension to 12 April 2036
- 9 years, 11 months, 12 days
Description of possible extension:
The contract will be for an initial term of four (4) years with the option for DBW to make up to two (2) extensions of three (3) years each.
Options
The right to additional purchases while the contract is valid.
There may be a requirement that the supplier will undertake project work during the contract term. Additional services as set out in the Invitation to Tender may also be required.
Main procurement category
Services
CPV classifications
- 66000000 - Financial and insurance services
Contract locations
- UK - United Kingdom
Participation
Legal and financial capacity conditions of participation
Professional Indemnity (PI) - £1,000,000
Cyber Essential insurance £1,000,000
Employers Liability (EL) - £5,000,000
Public Liability (PL) - £5,000,000
Technical ability conditions of participation
Please refer to the tender documentation.
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
6 February 2026, 4:00pm
Tender submission deadline
13 February 2026, 12:00pm
Submission address and any special instructions
Tender documentation and tender responses are being administered using the eTenderWales portal.
Within the eTenderWales portal, itt_122322 you will find three envelopes with the following sections.
Qualification Envelope - consisting of:
PSQ and technical due diligence
Selection Questions including the Third-Party Information Security and Data Protection Questionnaire (3PQ)
Technical Envelope - consisting of:
Technical Questionnaire
Commercial Envelope - consisting of:
Pricing Schedule
Please note: the eTenderWales portal and helpdesk are provided free of charge to all Suppliers.
Suppliers should formulate and submit their Tender Responses on the eTenderWales Portal:
Tenders may be submitted electronically
Yes
Languages that may be used for submission
- Welsh
- English
Award decision date (estimated)
15 April 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Evaluation | Technical questions have a total weighting of 70% |
Quality | 70.00% |
| Commercial | Annual costs including the implementation for the first year. |
Price | 30.00% |
Other information
Payment terms
30 days
Description of risks to contract performance
NA
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Development Bank of Wales
- Public Procurement Organisation Number: PCWM-6438-QYVP
Development Bank of Wales plc
Cardiff
CF10 4BZ
United Kingdom
Contact name: Sarah Patnett
Telephone: +447884587034
Email: procurement@developmentbank.wales
Website: http://www.developmentbank.wales
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales