Section one: Contracting authority
one.1) Name and addresses
HMRC
100 Parliament Street, Westminster
London
SW1A 2BQ
Contact
Ranjana Kapur
Telephone
+44 3000520819
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
Buyer's address
http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Other activity
Direct and Indirect taxes
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Payment Initiation and Account Information Services
Reference number
SR388188658
two.1.2) Main CPV code
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
two.1.3) Type of contract
Services
two.1.4) Short description
The Authority has identified a requirement for the provision of Payment Initiation and Account Information Services in order to enable our customers to pay us by bank transfer using a secure, simple and efficient process as currently, our bank transfer journey is non-automated.
It is anticipated that during the term of the contract Account Information Services may be required to deliver enhanced and tailored financial services therefore interested suppliers must have the ability to provide both services from the outset.
The maximum number of bidders that will progress to the award stage will be 10.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 66110000 - Banking services
- 66133000 - Processing and clearing services
- 66172000 - Financial transaction processing and clearing-house services
- 48812000 - Financial information systems
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
HMRC is the UK’s tax, payments and customs authority. We collect the money that pays for the UK’s public services. Our strategic objectives to help us achieve this, and become a world-class organisation, are:
•Maximise Revenues and bear down on avoidance and evasion;
•Transform tax and payments for our customers; and
•Design and deliver a professional, efficient and engaged organisation.
Focussing on these objectives we want to use Payment Initiation Services to make it easy for our customers to pay us by bank transfer using a secure, simple and efficient process. Currently, our bank transfer journey is non-automated which can result in a high volume of customer errors which are resource intensive to rectify. By providing an innovative, well designed journey that can be populated with our numerous reference formats and HMRC bank accounts, with little effort from our customers, we believe we can encourage card payers to move to this more cost-effective method and subsequently reduce our payment associated costs significantly.
Account Information Services will enable us to access appropriate customers' transactional data to deliver enhanced and tailored financial services for HMRC. It is anticipated that the AISP service may be required at some stage during the contract term, as a result interested suppliers must be able to provide both PISP and AISP from the outset. Bidders must be registered and authorised by Financial Conduct Authority and certified by and enrolled with the Open Banking Implementation Entity (OBIE). The supplier will be expected to have connection to a high percentage of UK banks, at minimum the CMA9.
The service provider shall be able to:
cope with the HMRC's peaks throughout the year and increased volumes during the contract period;
implement delivery following Agile methods and within 6 weeks of award;
provide a customer service helpline (telephone service) to contact the Supplier directly, at any time.
The service provided shall be:
compatible and interchangeable with all mobile devices and operating systems and shall perform seamlessly with Buyer’s systems and / or applications;
available 24x7x365(366)
To participate please ensure you are registered at the link below as soon as possible at
http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the ‘registration process is now complete’ and providing you with ‘your organisation’s account ID’ number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained ‘your organization’s account ID’ number, please email ranjana.kapur@hmrc.gsi.gov.uk and e.procurement@hmrc.gov.uk before the closing date with your account ID number.
Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event.
Further information about HMRC’s procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm
The maximum number of bidders that will progress to the award stage will be 10. The bidders taken through to the award stage will be assessed on experience and ability to perform the services. The bidders that are successful at the Selection stage will be invited to a supplier briefing day. The contract is for an initial 24 month period, with the option to extend for a further 12 month period.
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 15
Quality criterion - Name: Management Activity / Weighting: 15
Quality criterion - Name: Security / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 60
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The Authority wishes to establish a contract enabled for use by any UK government department listed in the Office for National Statistics (ONS) Public Sector Classification Guide, which is updated monthly and can be found at the following link:
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 155-380454
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
30 December 2020
five.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 5
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Ecospend Technologies Limited
1 Bray Place
London
SW3 3LL
Country
United Kingdom
NUTS code
- UK - UNITED KINGDOM
National registration number
11114967
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,000,000
Section six. Complementary information
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The total value provided in Section II.1.7) and Section V.2.4) is the maximum total contract value and may vary based on the uptake from our customers and the other organisations that may potentially use this contract.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=564905343
GO Reference: GO-202121-PRO-17725242
six.4) Procedures for review
six.4.1) Review body
HM Revenue & Customs
5th Floor West, Ralli Quays
Salford
M60 9LA
Country
United Kingdom