Section one: Contracting authority
one.1) Name and addresses
7 Force Commercial Services
Suffolk Constabulary
Martlesham Heath
IP5 3QS
Contact
Louise Larter
louise.larter@suffolk.police.uk
Country
United Kingdom
Region code
UKH1 - East Anglia
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Victim Care Services for the counties of Norfolk & Suffolk
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The Police and Crime Commissioner for Norfolk and The Police and Crime Commissioner for Suffolk is procuring a contract for the provision of a victim care services for the counties of Norfolk & Suffolk.
two.1.5) Estimated total value
Value excluding VAT: £2,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKH1 - East Anglia
Main site or place of performance
Suffolk & Norfolk
two.2.4) Description of the procurement
The Police and Crime Commissioners (PCCs) for Norfolk and Suffolk are undertaking a procurement process for the future delivery of the multi-crime referral, assessment and victim support service: Norfolk and Suffolk Victim Care (NSVC). Supporting victims is a key part of the Police and Crime Plans in each county. Within the current plans there is a commitment to work in partnership to commission and provide effective services that support victims. The opportunity is for a 3 year contract with two potential extensions of 12 months. The contract being procured is estimated to be between £1,500,000 and £2,500,000 depending on whether the contract is to be extended.
This opportunity is available via the 7 Force Commercial Tendering Portal. To register, visit https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk
If you are already registered on the Portal, you can login here: https://7force.force.com/login
Once logged in, visit the 'Find Opportunities' section and click 'Register Interest'. Follow the steps to view the documents
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 October 2025
End date
30 September 2028
This contract is subject to renewal
Yes
Description of renewals
2 optional extensions of 12 months:
01/10/2028 - 30/09/2029
01/10/2029 - 30/09/2030
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
19 March 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 1 October 2025
four.2.7) Conditions for opening of tenders
Date
19 March 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
A TUPE Confidentiality Undertaking must be signed by bidders prior to them receiving TUPE information
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.judiciary.uk/courts-and-tribunals/high-court/
six.4.2) Body responsible for mediation procedures
BiP Solutions
Medius 60, Pacific Way
Glasgow
G51 1DZ
Country
United Kingdom