Section one: Contracting authority/entity
one.1) Name and addresses
New Gorbals Housing Association
200 Crown Street
Glasgow
G5 9AY
Telephone
+44 1414293900
Country
United Kingdom
NUTS code
UKM82 - Glasgow City
Internet address(es)
Main address
https://www.newgorbalsha.org.uk
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11242
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Stock Management Digital Solution
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
NGHA require the provision of a fully digital and mobile IT system to manage its housing stock of 2700 rented homes and 1900 factored owner occupier homes. Our current systems are server based but new software can be cloud based, if assessed as the best option.
The system is required to cover aspects such as:
- holding all stock records for NGHA owned and managed stock
- holding all records of customers and applicants, and include statistical information
- holding rent accounting, arrears, income maximisation and rent predictions, anti social behaviour, allocations, estate management, void management and service charges
- logging of repairs and integrating with scheduling and workflow for inhouse operative (to include materials ordering, labour costs, invoice approval, completion times, recalls, out of hours call outs
- mobile capability and ability to deal with multiple charging rates
- billing of repairs
- financial and accounting functionality
- case management
- dynamic reporting on KPIs and MI
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-000517
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2
Place of text to be modified
Time limit
Instead of
Date
7 February 2022
Local time
12:00pm
Read
Date
14 February 2022
Local time
12:00pm
Section number
IV.2.7
Place of text to be modified
Conditions for opening of tenders
Instead of
Date
7 February 2022
Local time
12:30pm
Read
Date
14 February 2022
Local time
12:30pm
seven.2) Other additional information
Updated documentation provided