Section one: Contracting authority
one.1) Name and addresses
NHS Lancashire and South Cumbria Integrated Care Board
Level 3, Christ Church Precinct, County Hall, Fishergate Hill
Preston
PR18XB
Contact
Sarah Treece-Birch
Country
United Kingdom
Region code
UKD - North West (England)
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.lancashireandsouthcumbria.icb.nhs.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Non-Emergency Patient Transport (NEPTS) for North West England
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:
NHS Lancashire & South Cumbria ICB,
NHS Greater Manchester ICB,
NHS Cheshire and Merseyside ICB,
NHS North East and North Cumbria ICB, and
NHS Derby and Derbyshire ICB
Who will be launching a procurement for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Lancashire, Greater Manchester, Cheshire, Merseyside, Cumbria and part of Derbyshire.
The scope of services will include:
• Planned Patient Transport: Routine transport for outpatient appointments.
• Unplanned Patient Transport: Transport for patient discharges and short-notice bookings.
• Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The contract opportunity will be structured into three LOTs, each covering specific geographical areas:
• LOT 1: Cheshire and Merseyside
• LOT 2: Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
• LOT 3: Lancashire & South Cumbria (L&SC) and North East & North Cumbria (North Cumbria Place)
The contracts awarded under each Lot will have an initial term of five years from expected Service Commencement date 01 April 2027 with an option to extend the initial term by a further three years to expire on 31 March 2035.
two.1.5) Estimated total value
Value excluding VAT: £468,477,808
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Cheshire and Merseyside
Lot No
1
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
Main site or place of performance
Cheshire and Merseyside
two.2.4) Description of the procurement
Lot 1 - Cheshire & Merseyside Service Delivery
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £160,603,488
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
30 June 2026
End date
31 March 2035
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.
two.2) Description
two.2.1) Title
Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
Main site or place of performance
Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
two.2.4) Description of the procurement
Greater Manchester & Derby & Derbyshire Service Delivery.
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £143,465,136
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
30 June 2026
End date
31 March 2035
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.
two.2) Description
two.2.1) Title
Lancashire & South Cumbria, North East & North Cumbria
Lot No
3
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
Main site or place of performance
Lancashire & South Cumbria, North East & North Cumbria
two.2.4) Description of the procurement
Lancashire & South Cumbria, North East & North Cumbria Service Delivery
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £164,409,184
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
30 June 2026
End date
31 March 2035
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 February 2026
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
2 March 2026
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
This procurement to be conducted as a competitive process under the Provider Selection Regime.
F01: Prior information notice
Prior information only
Notice identifier: 2025/S 000-041154
six.4) Procedures for review
six.4.1) Review body
NHS Lancashire and South Cumbria Integrated Care Board
Preston
Country
United Kingdom