Section one: Contracting authority
one.1) Name and addresses
London Borough of Hackney
Hackney Service Centre, 1 Hillman Street
Hackney
E8 1DY
Contact
Mr Olatunde Olayiwola
Olatunde.Olayiwola@hackney.gov.uk
Telephone
+44 2083563000
Country
United Kingdom
Region code
UKI41 - Hackney and Newham
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=a34bd846-15d4-ef11-8133-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=a34bd846-15d4-ef11-8133-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Concession Contract - Void Utility Management Provider
Reference number
DN754656
two.1.2) Main CPV code
- 65000000 - Public utilities
two.1.3) Type of contract
Services
two.1.4) Short description
Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
20 February 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
20 February 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
London Borough of Hackney
Hackney
E8 1DY
Country
United Kingdom