Section one: Contracting authority
one.1) Name and addresses
The British Broadcasting Corporation (BBC)
Broadcasting House, Portland Place
London
W1A 1AA
Telephone
+44 1234567890
Fax
+44 1234567890
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://www.bbc.co.uk/supplying/
Buyer's address
https://bbc.bravosolution.co.uk/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://bbc.bravosolution.co.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://bbc.bravosolution.co.uk
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Broadcasting
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Audience Data and Reporting Services
Reference number
PROC 2021 06 HS
two.1.2) Main CPV code
- 79310000 - Market research services
two.1.3) Type of contract
Services
two.1.4) Short description
The BBC Audiences Team are responsible for supporting the business in producing world-class content and services, by bringing the voice of the audiences closer to them and helping the BBC deliver value for all audiences. The contract is for the provision of a subset of audience research data collation, data enrichment, analysis, reporting (including setting up data feeds) across TV and Online. Radio performance is delivered in house or by the industry RAJAR supplier, IPSOS. Reporting on the performance of the BBC’s competitors in the marketplace are required.
two.1.5) Estimated total value
Value excluding VAT: £2,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Reporting mainly includes regular, scheduled reports and also some very limited responses to ad-hoc requests. In addition, the Audiences Team use data feeds to support their knowledge base and their own internal analysis. To meet these requirements data is drawn from a wide range of sources including BARB, surveys and panels, web stats and social metrics. Most of the data sources provide input on a regular basis (real time, daily, weekly, monthly or quarterly), some of them are one-off projects. The Supplier will be required to analyse and use source data for the BBC’s services and its key competitors from the industry sources and bespoke BBC surveys and systems. Reports and processes are automated where possible using tools such as Tableau and Alteryx. The objective is to limit as much manual intervention as possible to ensure the most efficient use of external and internal resource.
To help facilitate this the BBC’s data management system (referred to internally as Redshift, SCV or the Data Lake) is able to host some data sources and allows us for directly linking BBC data sources to automated reporting and dashboards. BBC Audiences is using this data management system to improve the way we combine data sources, the way we automate reports and the way we feed into /Audiences, the BBC’s internal audience research portal. We expect that by the time that this Procurement is complete, the BBC will be able to allow third party access to SCV in order to retrieve, enrich and deposit data, under strict Information Security requirements.
An essential step in the reporting process is data enrichment. This part of the Service provided by the Supplier adds additional programme level metadata including repeat statuses, identification of series & episode numbers, genre coding and nations and regional opt-out programming. The Supplier is required to provide secondary data enrichment coding and tagging for the BBC and selected competitor content. Not all input to generate the data enrichment can be provided by the BBC.
The BBC has also developed its own proprietary measure to reflect content performance across linear and non-linear, which includes all known viewing in the lifetime of a programme. This key metric known as All Screens is generated and delivered by the service via the data processing of multiple data sources. BBC All-Screens data is a dataset created by the BBC that enables comparisons between linear TV viewing (measured by BARB panel data, which is people-based) and iPlayer viewing (measured by online analytics census data, which is browser-based). Complex modelling and detailed deduplication is required to deliver a level playing-field for meaningful analysis.
The supplier is expected to work with the ever changing requirements of the business and the industry we operate in. There are continuous reviews of the deliverables to ensure they meet the business needs. Therefore the supplier will be required to flex with the business and provide a solution that allows the deliverables to change as the business needs a change. Our ambition is to continue to review, change and automate where relevant. The role of the supplier is to support the BBC in its strategic objectives and to work with them on identifying more efficient and effective means to deliver audience intelligence into the business. In addition, the supplier will be required to support gradual de-commissioning activities of some of the Services over the full contract term as we continue to explore whether we can bring certain reporting elements in house.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial contract term is for a period of 36 months.
The contract may be extended by up to 12 additional months beyond the initial term. The advertised value includes expected costs for any possible extension.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
four.1.5) Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 February 2022
Local time
11:00am
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
9 March 2022
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
Please register your interest in this project by taking the following steps: 1 - Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Bravo e-Tendering help desk.
six.4) Procedures for review
six.4.1) Review body
Business and Property Courts of England and Wales – TCC
Rolls Building, 7 Rolls Building, Fetter Lane
London
EC4A 1NL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015