Section one: Contracting authority
one.1) Name and addresses
NHS Devon Integrated Care Board
Aperture House, Pynes Hill, Rydon Lane
Exeter
EX25AZ
Contact
Garry Mitchell
Scwcsu.clinical.procurement@nhs.net
Country
United Kingdom
Region code
UKK4 - Devon
NHS Organisation Data Service
15N
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Devon - High Intensity User Service
Reference number
C235480
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Devon Integrated Care Board (NHS Devon ICB) are seeking the provision of High Intensity User services in Torbay and South Devon. The focus of the work will include identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay South Devon Foundation Trust.
The HIU team should comprise of a team of 3 WTE HIU coordinators - 1 for Brixham and Paignton area, 1 for Newton Abbott area and 1 for Torquay.
The workforce will be flexible and reflect the needs of the patients. Whilst the service is primarily a community service, members of the workforce will integrate within the acute provider (ED department) setting.
This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
two.1.5) Estimated total value
Value excluding VAT: £465,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
two.2.3) Place of performance
NUTS codes
- UKK42 - Torbay
Main site or place of performance
Torbay and South Devon
two.2.4) Description of the procurement
NHS Devon Integrated Care Board (NHS Devon ICB) are seeking the provision of High Intensity User services in Torbay and South Devon. The focus of the work will include identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay South Devon Foundation Trust.
Core principles of the NHSE HIU model are that it is an assertive outreach service and does not punish people for being in crisis; instead, it provides a de-medicalised view of support and offers a personable, human touch. The key service principles are:
• Identify
• Personalise
• De-escalate
• Discharge
• Manage relapses.
• Quality of intervention
The HIU service offers a robust way of supporting people who make high intensity use of Torbay and South Devon Foundation Trust (TSDFT) urgent and emergency care services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £465,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
At the end of the contract term
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
The contract term is 1st April 2024 to 31st March 2026. At the end of the 2 year term the commissioner will have the option to extend for a further 12 month period.
two.2.14) Additional information
The services fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The service is below the £663,540 threshold and is being advertised to comply with NHS Devon Integrated Care Board's Standing Financial Instructions.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 February 2024
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 36 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
12 February 2024
Local time
5:01pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome.
Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.
If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.
The services fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The service is below the £663,540 threshold and is being advertised to comply with NHS Devon Integrated Care Board's Standing Financial Instructions.
The tendering process will be conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority will run a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.
Neither the inclusion of a Bidder selection stage, nor the use of any language or terms found in the Directive or Regulations, nor the description of the procedure voluntarily adopted by the Authority ("Open", "Restricted", "Competitive Procedure with Negotiation", "Competitive Dialogue" or any other description), nor any other indication, shall be taken to mean that the Authority intends to hold itself bound by the Directive or Regulations, save by the provisions applicable to services coming within the scope of Annex XIV of the Directive / Schedule 3 of the Regulations.
The Contracting Authority intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in Regulation 87 of the Regulations. Unsuccessful Bidders will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/application was unsuccessful. Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations
six.4) Procedures for review
six.4.1) Review body
NHS Devon Integrated Care Board
Aperture House, Pynes Hill, Rydon Lane
Exeter
Country
United Kingdom