Section one: Contracting authority
one.1) Name and addresses
Kent Fire and Rescue Service
The Godlands, Straw Mill Hill, Tovil
Maidstone
ME15 6XB
Contact
Mrs Sally Conquest
sally.conquest@kent.fire-uk.org
Telephone
+44 1622692121
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=bdc53cf8-2728-eb11-8105-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=bdc53cf8-2728-eb11-8105-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
C19070 - Digital Experience Platform
Reference number
DN510737
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Authority are seeking a supplier to help us build and implement a new Digital Experience Platform (DXP), including a public website, content management system, digital asset management system, and workflow tools.
The intended contract will be for a initial five year term, with 2 potential 12 month extensions.
All clarifications and feedback should be provided via www.kentbusinessportal.org messaging facility.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
two.2.4) Description of the procurement
The Authority’s current web Content Management System (CMS), used to generate the KFRS public website, does not meet our current requirements. In addition, due to changes in technology since its original procurement, there are now stricter requirements from HM Government for accessibility of information presented on the internet which affects new and existing public sector websites since September 2018 (Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).
The proposal is therefore to procure a Digital Experience Platform (DXP) which centralises and streamlines a number of currently separate tools and function, providing the flexibility for the Authority to adapt to new and emerging technologies.
Scope:
Discovery, user engagement, system design, build and implementation of an open-source DXP, and related development and test environments. The open source DXP will include:
• A unified Workflow Management (WFM) tool for content production, scheduling and retention and review that integrates with the other components below
• A headless or headless-hybrid content management system (CMS) able to push content via APIs to a new public-facing website and social media platforms with scope to adapt to new and emerging channels as they become available and viable.
• A new, mobile-friendly, public-facing website at https://www.kent.fire-uk.org that meets WCAG 2.1 AA standard for accessibility, as well as The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and HM Government Digital Service recommendations for designing for accessibility.
• A GDPR-compliant Digital Asset Management (DAM) system that integrates with the CMS and workflow tools Continuous Improvement and pro-active Supplier engagement throughout the term of the contract to deliver innovation and efficiencies.
User Training
Ongoing support and maintenance for the solution.
Out of Scope
• Intranet site and any related content management tool
• Migration and/or management, or creation of any content/transactions for the new solution, other than those detailed within the requirements
• A payment platform is not required
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
2 x optional 12 month extensions.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
Accelerated procedure
Justification:
PIN notice released 7th December 2020 to allow reduction of ITT timescales to 3 weeks.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 242-600239
four.2.2) Time limit for receipt of tenders or requests to participate
Date
19 February 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
19 February 2021
Local time
12:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Kent Fire and Rescue Service
Maidstone
ME15 6XB
Country
United Kingdom