Contract

National Careers Service - Live Service Management Extension

  • Department for Education

F20: Modification notice

Notice identifier: 2025/S 000-001458

Procurement identifier (OCID): ocds-h6vhtk-04d07c

Published 16 January 2025, 10:38am



Section one: Contracting authority/entity

one.1) Name and addresses

Department for Education

Sanctuary Buildings, 20, Great Smith Street

London

LS1 4AW

Email

commercial.ddat@education.gov.uk

Country

United Kingdom

Region code

UK - United Kingdom

Internet address(es)

Main address

https://www.gov.uk/government/organisations/department-for-education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

National Careers Service - Live Service Management Extension

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement at the time of conclusion of the contract:

A contract for technical support for the National Careers Service digital services

two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

Start date

10 January 2022

End date

9 February 2026

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section five. Award of contract/concession

Contract No

con_12785

Title

National Careers Service Live Service Management Extension

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract/concession award decision:

10 October 2022

five.2.2) Information about tenders

The contract/concession has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

Netcompany UK Limited

London

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor/concessionaire is an SME

No

five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)

Total value of the procurement: £6,800,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

High Court of Justice

London

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

Department for Education

London

Country

United Kingdom

six.4.4) Service from which information about the review procedure may be obtained

Department for Education

London

Country

United Kingdom


Section seven: Modifications to the contract/concession

seven.1) Description of the procurement after the modifications

seven.1.1) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

seven.1.3) Place of performance

NUTS code
  • UK - United Kingdom

seven.1.4) Description of the procurement:

A contract for technical support for the National Careers Service digital services

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Start date

10 January 2022

End date

9 February 2026

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession:

£13,558,933.30

seven.1.7) Name and address of the contractor/concessionaire

Netcompany UK Limited

London

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor/concessionaire is an SME

No

seven.2) Information about modifications

seven.2.1) Description of the modifications

Nature and extent of the modifications (with indication of possible earlier changes to the contract):

12 month contract extension

seven.2.2) Reasons for modification

Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

Regulations 72(1)(c) and/or (b).A contract extension is needed to ensure service continuity, as there was no time to complete a new procurement procedure before expiry on 9.1.2025 in circumstances where an earlier procedure had to be abandoned once the extent and impact of policy changes announced by the incoming Government became clear.

Far more significant technical and other changes in the scope and nature of any future services are required than could have been foreseen by any diligent authority at contract award in January 2022, taking up to one year to introduce. An interim procedure was considered insufficiently commercially attractive for new suppliers and disproportionately costly to run.

Under these circumstances, any new procurement procedure must be delayed pending full development of the future service model and procurement approach, so necessitating a one-year contract extension.

The price increase (c.£3.4m) is below 50% of the original contract value (c.£6.8m).

seven.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)

Value excluding VAT: £10,169,200

Total contract value after the modifications

Value excluding VAT: £13,558,933.30