Scope
Reference
7F-2025-C024
Description
Suffolk Police, the Police and Crime Commissioner for Suffolk (PCC), Suffolk County Council and Community Safety Partnerships representatives from Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk are seeking a delivery partner for a project that obtains and interprets the views of Suffolk residents on community safety.
During 2025 a new Police and Crime Plan was developed covering the period 2025-2029, this has set out the policing priorities across Suffolk. The plan focuses on preventing crime and working with communities to make Suffolk a safer place to live, work, travel, and invest.
This survey will offer partners across Suffolk an insight into the views of residents to help shape activity at a community safety partnership level. All partners also want to be able to ensure that longitudinal information is available to help inform current strategic priorities and delivery. The work will build upon themed and localised consultations previously undertaken along with needs assessments undertaken for strategy development.
The partners are inviting bids from potential providers with extensive experience in large-scale, primary, human research within the community safety environment. This should specifically include policing, community safety, Criminal Justice and/or victims and witnesses of crime. The project will be a large scale, research survey giving a reliable and robust assessment of public perception of community safety and local policing. The successful provider would be expected to consult a representative cohort of Suffolk residents to seek their views and perceptions of community safety and local policing in the county to measure and understand progress being made against our priorities to inform policy and practice. This should be large enough to allow for segmentation at district level, on a demographic basis and between victims and non-victims.
Total value (estimated)
- £280,000 excluding VAT
- £336,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 May 2026 to 31 March 2028
- Possible extension to 31 March 2030
- 3 years, 11 months
Description of possible extension:
2 x 12 months
Main procurement category
Services
CPV classifications
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79311300 - Survey analysis services
Contract locations
- UKH14 - Suffolk
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
26 January 2026, 4:00pm
Tender submission deadline
2 February 2026, 12:00pm
Submission address and any special instructions
All details and tender documents can be found at -https://7force.force.com
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
2 March 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60.00% |
| Price | Price | 30.00% |
| Social Value | Quality | 10.00% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
The Police and Crime Commissioner for Suffolk
- Public Procurement Organisation Number: PDLT-3241-XVCD
Police Headquarters, Portal Avenue, Martlesham Heath
Ipswich
IP5 3QS
United Kingdom
Region: UKH14 - Suffolk
Organisation type: Public authority - sub-central government