Scope
Description
1. The Contract is for the internal cleaning of the communal areas, toilets, kitchens and bookable event spaces, Pierremont Hall, Pierremont Avenue, Broadstairs, CT10 1JX. See plan at annex 1: relevant areas highlighted in pink.
2. Cleaning areas to include:
Ground Floor- Kitchen, communal hallway and staircase, Council Chamber, two unisex toilets and one accessible toilet.
First Floor- Hallway and stairs, kitchenette, ladies' toilets- three cubicles, men's toilets- one cubicle and one urinal, Mayors Parlour meeting room.
Second Floor- Hall, landing and one unisex toilet.
Music Room and one unisex toilet.
3. Cleaning schedule for areas as per annex 2.
4. All internal doors to have door wedges removed & doors to be closed after cleaning completed.
5. A cleaning cupboard will be provided to the contractor. The contractor to provide their own cleaning solutions and equipment, including vacuum cleaner, cloths and mops etc. but hand soap and toilet rolls will be provided.
6. Parking is available during the period of cleaning. The times of daily cleaning can be flexible, but the Council Chamber, downstairs kitchen and Mayor's Parlour meeting room and Music Room must be cleaned before 10am each day.
7. The contractor shall be liable for and shall indemnify the Council against loss, liability, claim or proceedings in respect of any injury or damage whatsoever to any property real or personal in so far as such injury or damage arises out of any negligence, omission or default of the Contractor, their employees or agents employed by them. A certificate of public liability insurance should be submitted with the tender bid.
8. Following award, the successful Tenderer shall not sub-contract or sub-let all or any part of the contract without the consent of the Council. The Successful Tenderer shall remain wholly responsible for the contract.
9. Tenderers must ensure that all information provided within their tender submission is accurate. The inclusion of information which is found to be false or misleading will result in the tender being rejected. Furthermore, in the event that false or misleading information comes to light after the award of the contract, this may result in termination of the contract.
10. The Council is subject to the terms of the Freedom of Information Act 2000. Tenderers should be aware that the information provided in the completed tender and contractual documents could be disclosed in response to a request under the Freedom of Information Act. We will proceed on the basis of disclosure unless an appropriate exemption applies. No information provided by tenderers will be accepted "in confidence" and the Council will accept no liability for loss as a result of any information disclosed in response to a request under the Freedom of Information Act
11. The tenderer shall not unlawfully discriminate within the meaning and scope of the provisions of the Race Relations (NI) Order 1997, Sex Discrimination (NI) Order 1976 (as amended), Fair Employment and Treatment (NI) Order 1998 and the Disability Discrimination Act 1995 and shall take all reasonable steps to ensure that all employees or agents of the tenderer employed in the execution of the contract do not unlawfully discriminate.
12. The Council requires that all organisations who submit tenders comply in full with the requirements of the Bribery Act 2010.
CONTRACT TERMS
1. All cleaning must be cleaned to the satisfaction of the Town Clerk or a person nominated by him/her.
2. Payment will be made via bank transfer within 14 days of receipt of a monthly invoice and in accordance with the contract.
3. The Contractor has a statutory duty to comply with the Health and Safety related legislation as follows:
-Health and Safety at Work Order
-The Management of Health and Safety at Work Regulations
- Control of Substances Hazardous to Health.
4. The Contractor shall provide risk and method statements to the Town Council prior to the commencement of works.
5. The Contractor must provide public liability insurance at a minimum of £10 million prior to the commencement of work.
6. The Council reserves the right to modify the specification relating to the works to be performed by the selected contractor, subject to adequate notice being provided and subject to negotiation of terms should any modification lead to a net increase or decrease in the extent of works to be undertaken compared to the original specification.
7. The Contractor shall inform the Council within 3 days of any event likely to cause delay in the provision of the works to the agreed timetable. It is mandatory that adequate operatives are available to cover for sickness and annual leave.
8. Broadstairs & St. Peter's Council reserves the right to terminate the Contract with the Contractor should the Town Clerk not be satisfied with the performance of the Contractor.
Tender Submission
To bid for this tender, please submit the following:
1. Technical specification - details of experience, proposed approach to works.
2. Completed form showing the total price for each year for the provision of cleaning for all areas of the tender.
3. Evidence of public/employer's liability insurance (minimum of £10 million).
4. Details of similar projects/services undertaken in the past 12 to 24 months, including 2 references who have received a similar service.
Prospective contractors must not contact councillors or staff to encourage or support their tender outside of the prescribed process.
To be considered, written tenders must be received by the Council in a sealed envelope marked 'Broadstairs & St Peter's Town Council Internal Cleaning Tender' and addressed to the Town Clerk, Broadstairs & St Peter's Town Council, Pierremont Park, Pierremont Hall, Broadstairs, Kent CT10 1JX by 12 noon on Friday 5th December 2025. The envelope should bear no distinguishing marks that would identify the tenderer.
Any tenders received after this time will not be considered.
The Town Council will notify applicants of the outcome of the tender by Wednesday 17th December. The Contract will be subject to references which will be requested following this date.
Payment for services will be made upon the receipt of a satisfactory VAT invoice. Full terms are to be agreed once the contract has been awarded.
If you require further information, please contact the Deputy Town Clerk between 9:30am -2:30pm Monday to Thursday. Tel: 01843 868718 or Email: town.clerk@broadstairs.gov.uk
Evaluation Procedure
Each compliant tender will be evaluated as follows:
Risk Management & Method Statement PASS/FAIL
Public & Employers Liability Insurance, minimum of £10 million PASS/FAIL
Two References PASS/FAIL
Technical Specification 30 points
Locality 10 points
Price 20 points
Ability to provide adequate operatives to provide cleaning services in the event of sickness and annual leave
20 points
Tender Submission Form
Tender for a 3 year Internal Cleaning Contract for Broadstairs & St Peter's Town Council
Name of Contractor
Contact Name
Address
Telephone Number
Email Address
We can confirm that the contract will include:
Ability to provide adequate operatives to provide cleaning services in the event of sickness and annual leave
YES / NO
The provision of own cleaning solutions and equipment including vacuum cleaner, cloths, mops etc. YES / NO
Please enter costs EXCLUDING VAT
Detail Cost Year 1 Cost Year 2 Cost Year 3
Fully managed internal cleaning contract for Broadstairs & St Peter's Town Council, Pierremont Hall, Broadstairs, including the provision of own cleaning solutions and equipment, including vacuum cleaner, cloths and mops etc
Submitted Documents
Please tick
Technical specification including risk management and method statement.
Completed Tender submission form showing the total price for each year.
Evidence of public/employer's liability insurance (minimum of £10 million).
Details of similar projects/services undertaken in the past 12 to 24 months, including 2 references who have received a similar service.
Reference 1
Company Name:
Contact Name:
Address:
Telephone Number:
Email Address:
Reference 2
Company Name:
Contact Name:
Address:
Telephone Number:
Email Address:
Signed: ................................................................................................................
Print Name: ..........................................................................................................
Job Title: ..............................................................................................................
Date: ...................................................................................................................
Written tenders must be received by the Council in a sealed envelope marked 'Broadstairs & St Peter's Town Council Christmas Lighting Tender' and addressed to the Town Clerk, Broadstairs & St Peter's Town Council, Pierremont Park, Pierremont Hall, Broadstairs, Kent CT10 1JX by 12 noon on Friday 5th December 2025. The envelope should bear no distinguishing marks that would identify the tenderer.
Annex 1
Pierremont Hall
Music Room
Annex 2
Cleaning Specification
Area/Spec
Entrance/Reception Area Daily Week Month As Req
Vacuum carpeted areas
Sweep and wash floor areas
Empty waste bins, replace bin liner and remove waste to designated disposal point
Clean both sides of main glass door
Clean glass on doors both sides
Remove cobwebs
Dust ledges, skirting, fire extinguishers and window sills
Dust and polish displays and signs
Dust and polish furniture
Dust chair legs
Sanitise door handles and touch points
Stairs/Corridors/Landings Daily Week Month As Req
Vacuum carpeted area
Sweep and spot mop hard floors
Clean glass on doors both sides
Clean/sanitise handrails and banisters
Remove Cobwebs
Dust/damp wipe ledges, skirting and balustrades
High level dust using an extending pole
Sanitise door handles and touch points
Kitchen 1st Floor Daily Week Month As Req
Sweep and wash vinyl floor
Damp wipe all work surfaces
Clean microwave inside and out
Empty waste bins, replace bin liner and remove waste to designated disposal point
Empty food waste bin, replace liner and remove waste to designated disposal point
Clean sink, taps, draining board
Damp wipe splash back tiles
Remove cobwebs
Damp wipe cupboard door fronts
Sanitise door handles and touch points
Dust skirting, ledges, window sills and pipes
The Chamber Daily Week Month As Req According to events schedule
Sweep hard floor
Empty waste bins, replace bin liner and remove waste to designated disposal point
Remove cobwebs
Dust ledges, window sills, radiators, fire extinguishers and pictures
Sanitise door handles and touch points
Dust skirting boards and picture rails
Windows inside
Kitchen (The Chamber) Daily Week Month As Req According to events schedule
Sweep and wash vinyl floor
Damp wipe all work surfaces
Clean microwave inside and out
Empty food waste bin, replace liner and remove waste to designated disposal point
Clean sink, taps and draining board
Damp wipe splash back tiles
Remove cobwebs
Damp wipe cupboard fronts
Sanitise door handles and touch points
Dust skirtings, ledges, window sills and pipes
Mayors Parlour Daily Week Month As Req Weekly as a minimum
+ according to events schedule
Vacuum carpeted area
Dust ledges, window sills, radiators, fire extinguishers and pictures
Dust external area of glass cabinet
Dust skirting boards and picture rails
Remove cobwebs
Sanitise door handles and touch points
Toilets - Male/Female/Disabled Daily Week Month As Req
Clean/sanitise baby change unit (ground floor)
Sweep and wash all hard floor areas
Clean and sanitise toilet bowls and seats (both sides)
Empty waste bins and remove waste to designated disposal area
Clean and polish mirrors
Clean hand basins and taps
Damp wipe ledges, pipes and cisterns
Damp splash back tiles
Replenish toilet rolls, hand soap and paper towels from Town Council stock.
Damp wipe hand dryers and soap dispensers
Remove cobwebs
Spot clean partitions
Clean/sanitise door handles, touch points including cubicle doors
Damp wipe partitions in full
Spot clean walls
Damp wipe tiles and dry buff
Music Room & Music Room Toilet Daily Week Month As Req According to events schedule
Sweep and wash floor areas
Empty waste bins, replace bin liner and remove waste to designated disposal point
Remove cobwebs
Dust ledges, skirting, fire extinguishers and window sills
High level dust using an extending pole
Sanitise door handles and touch points
Toilet - Sweep and wash all hard floor areas
Toilet - Clean and sanitise toilet bowl and seat (both sides)
Toilet - Empty waste bin and remove waste to designated disposal area
Toilet - Clean and polish mirror
Toilet - Clean hand basin and tap
Toilet - Damp wipe ledges, pipes and cistern
Toilet - Damp wipe splash back tiles
Toilet - Replenish toilet rolls, hand soap and paper towels from Town Council stock.
Contract 1
Supplier
Contract value
- £45,000 excluding VAT
- £54,000 including VAT
Below the relevant threshold
Award decision date
16 December 2025
Earliest date the contract will be signed
16 January 2026
Contract dates (estimated)
- 1 February 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years, 2 months
Description of possible extension:
Extension only if agreed by full Council
Main procurement category
Services
CPV classifications
- 90919200 - Office cleaning services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Information about tenders
- 13 tenders received
- 10 tenders assessed in the final stage:
- 10 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 9 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Below threshold - open competition
Special regime
Light touch
Supplier
TOTAL CLEANING SOUTH LIMITED
- Companies House: 06884717
- Public Procurement Organisation Number: PYZV-7774-CWJM
Unit 36, The Oaks, Manston Business Park
Manston
CT12 5FN
United Kingdom
Region: UKJ44 - East Kent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Broadstairs & St Peter's Town Council
- Public Procurement Organisation Number: PTNP-2638-VXPP
Broadstairs And St Peters Town Council, Pierremont Hall
Broadstairs
CT10 1JX
United Kingdom
Region: UKJ44 - East Kent
Organisation type: Public authority - sub-central government