Section one: Contracting authority
one.1) Name and addresses
NHS North West London Integrated Care Board
15 Marylebone Rd,
London
NW1 5JD
Contact
NHS North West London Contracts Team
Country
United Kingdom
Region code
UKI32 - Westminster
Internet address(es)
Main address
https://www.nwlondonics.nhs.uk
Buyer's address
https://www.nwlondonics.nhs.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of 111 Call Handling and Clinical Advisors (Lot 1)
Reference number
C100486
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS North West London Integrated Care Board (NHS NWL ICB) wanted to commission NHS 111 integrated urgent care services and clinical assessment services (CAS).
NHS NWL ICB was looking for a collaborative provider response to deliver this service that will contribute and support an emergent London Regional 111 / IUC Provider Network. The collaborative provider/s would deliver an efficient Regional 111 call networking/ clinical response model.
Following an Early Engagement Notice issued in May 2022, an Open Procedure was run from June to July 2022.
The Procurement was divided into two lots:
• Lot 1: NHS 111 London Regional Call Handling and Clinical
Advisors Delivering Services to NWL Patients; and
• Lot 2: Clinical Assessment Service (CAS) for NWL Patients.
Following tender submissions and the evaluation thereof, it was recommended that the contract for Lot 1 be awarded to London Ambulance Service NHS Trust.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £43,005,936 / Highest offer: £70,499,585 taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 75200000 - Provision of services to the community
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
two.2.4) Description of the procurement
NHS North West London Integrated Care Board (NHS NWL ICB) wanted to commission NHS 111 integrated urgent care services and clinical assessment services (CAS).
NHS NWL ICB was looking for a collaborative provider response to deliver this service that will contribute and support an emergent London Regional 111 / IUC Provider Network. The collaborative provider/s would deliver an efficient Regional 111 call networking/ clinical response model.
Following an Early Engagement Notice issued in May 2022, an Open Procedure was run from June to July 2022.
The Procurement was divided into two lots:
• Lot 1: NHS 111 London Regional Call Handling and Clinical
Advisors Delivering Services to NWL Patients; and
• Lot 2: Clinical Assessment Service (CAS) for NWL Patients.
Following tender submissions and the evaluation thereof, it was recommended that the contract for Lot 1 be awarded to London Ambulance Service NHS Trust.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80.00%
Cost criterion - Name: Price / Weighting: 20.00%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Contract term is three (3) years, commencing 17th November 2022 through to 16th November 2025, with a two (2) year extension option.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-016090
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 December 2022
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
London Ambulance Services NHS Trust (LAS)
220 Waterloo Road
London
SE1 8SD
Country
United Kingdom
NUTS code
- UKI32 - Westminster
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £70,499,585
Lowest offer: £43,005,936 / Highest offer: £70,499,585 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom