Section one: Contracting authority/entity
one.1) Name and addresses
Staffordshire County Council
Tipping Street
STAFFORD
ST162DH
Contact
Lisa Dobric
lisa.dobric@staffordshire.gov.uk
Telephone
+44 1785278192
Country
United Kingdom
Region code
UKG24 - Staffordshire CC
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Integrated Advocacy Service
Reference number
IA2419
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG24 - Staffordshire CC
Main site or place of performance
Staffordshire
two.2.4) Description of the procurement at the time of conclusion of the contract:
The Council wishes to commission an Integrated Advocacy Service for the provision of statutory advocacy for eligible Individuals across Staffordshire.
The Council has invited suppliers to tender for an integrated approach to the coordination and delivery of a range of statutory advocacy services outlined below:
a) Independent Advocacy under the Care Act 2014;
b) Independent Advocacy for Prisoners under the Care Act 2014;
c) Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty
Safeguards and Trained Representatives. Where the Individual has no family/friends
to represent them, an advocate and/or trained person may be appointed to be the Rule 1.2 Representative;
d) Independent Mental Health Advocacy (IMHA); and
e) Independent Health Complaints Advocacy Service (ICAS).
In the provision of the Services, the Provider will:
a. Provide a single point of access model that promotes a triage approach to ensure
Individuals get the right advice, support and/or services required;
b. Make use of digital;
c. Recognise the benefits of strength-based and an Asset Based Approach improving health and wellbeing, promoting independence and building community capacity;
d. Be strongly encouraged to develop a model that uses volunteers to fulfil some the roles where it is safe and appropriate to do so; it adds value to and improves the outcomes of the Service; and provides a valuable experience to the volunteer; and
e. Target and support those with greatest need.
The tender was procured via an open tender process.
Tenderers were able to submit as a provider or lead provider in the form of a consortia, or partnership arrangement or through sub-contracting arrangements with other organisations to deliver all of the service requirements within the Service Specification.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2021/S 000-030516
Section five. Award of contract/concession
Contract No
IA2419
Title
Integrated Advocacy Service
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
3 December 2021
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Asist
Stoke-on-Trent
Country
United Kingdom
NUTS code
- UKG24 - Staffordshire CC
Companies House
03068125
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £1,889,868
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Staffordshire County Council
Stafford
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 85000000 - Health and social work services
seven.1.3) Place of performance
NUTS code
- UKG24 - Staffordshire CC
seven.1.4) Description of the procurement:
The Council wishes to commission an Integrated Advocacy Service for the provision
of statutory advocacy for eligible Individuals across Staffordshire.
The Council invites suppliers to tender for an integrated approach to the coordination and delivery of a range of statutory advocacy services outlined below:
a) Independent Advocacy under the Care Act 2014;
b) Independent Advocacy for Prisoners under the Care Act 2014;
c) Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty
Safeguards and Trained Representatives. Where the Individual has no family/friends to represent them, an advocate and/or trained person may be appointed to be the Rule 1.2 Representative;
d) Independent Mental Health Advocacy (IMHA); and
e) Independent Health Complaints Advocacy Service (ICAS).
In the provision of the Services, the Provider will:
a. Provide a single point of access model that promotes a triage approach to ensure Individuals get the right advice, support and/or services required;
b. Make use of digital;
c. Recognise the benefits of strength-based and an Asset Based Approach to
improving health and wellbeing, promoting independence and building community
capacity;
d. Be strongly encouraged to develop a model that uses volunteers to fulfil some of the roles where it is safe and appropriate to do so; it adds value to and improves the
outcomes of the Service; and provides a valuable experience to the volunteer; and
e. Target and support those with greatest need.
The tender will be procured via an open tender process.
Tenderers may submit as a provider or lead provider in the form of a consortia, or partnership arrangement or through sub-contracting arrangements with other organisations to deliver all of the service requirements within the Service Specification.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,889,868
seven.1.7) Name and address of the contractor/concessionaire
Asist
Stoke-on-Trent
Country
United Kingdom
NUTS code
- UKG24 - Staffordshire CC
Companies House
03068125
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
To increase the Price to accommodate the extra capacity required to help alleviate the demand pressures.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
The Council and the Provider have identified that the increasing volume and complexity of referrals being received.
The Council has agreed an increase in funding to support the recruitment of an additional advocate.
The ICB have confirmed funding for a continuation of the Collected Stories project for a further year for the period 1st April 2025 to 31st March 2026.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £2,289,368
Total contract value after the modifications
Value excluding VAT: £2,551,214.54