Section one: Contracting authority
one.1) Name and addresses
NHS Surrey Heartlands ICB
Block C, 1st Floor
WOKING
KT229AE
syheartlandsicb.contractsadmin@nhs.net
Country
United Kingdom
Region code
UKJ26 - East Surrey
NHS Organisation Data Service
QXU
Internet address(es)
Main address
https://www.surreyheartlands.org/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://commercialsolutions.bravosolution.co.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://commercialsolutions.bravosolution.co.uk/
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Request for Proposal to undertake a Case for Change for Major Service Review
two.1.2) Main CPV code
- 72221000 - Business analysis consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Surrey Heartlands ICB has committed to undertake a major service review. In this context, a major service review is defined as "a sustainable framework and approach to ensure that health and care services are organised and arranged to meet the diverse needs of our populations now, and in the future". This will have implications for the future commissioning, contracting and delivery of health and care services across whole pathways and having regard for preventative approaches.
Any redesign of our system to best deliver our services now and our ambitions for the future must enable us to:
- realise effectiveness through quality and improved outcomes
- improve access and equity of care delivery
- achieve greater efficiency and productivity
- achieve financial sustainability
Whilst the work to change the shape and delivery of services will span multiple financial years, we must start with a clear 'case for change' to form the evidence base for future decisions about the design and delivery of our services.
We are seeking a delivery partner to work as part of our internal programme team; bringing additional urgent resource and expertise to support development of the programme and the case for change.
The case for change must be data driven and reflect what local people are telling us, align to our key strategies and meet the requirements of existing or emergent national directives.
two.1.5) Estimated total value
Value excluding VAT: £350,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
two.2.4) Description of the procurement
NHS Surrey Heartlands ICB spends £2.3bn funding the healthcare services commissioned for its 1.1 million population. Looking at our current health and care landscape, although services overall perform well, the significant financial and resource challenges we face mean it is becoming increasingly difficult to sustain high quality services that respond to what local people need in a timely way.
Of significant concern to us is:
- Rising demand: across the system there are long waiting lists for physical and mental health services for adults and children
- Inequalities: in healthy life expectancy and health outcomes
- Changing population: which is growing and becoming more elderly, with many people managing one or more complex health conditions
- Workforce challenge: low community workforce capacity, high medical staff costs, difficulties in recruitment, low morale and greater burn-out, as well as cost-of-living pressures
- Financial challenge: overall funding remains tight, a position likely to continue amidst rising costs which means we urgently need to find a way to become a sustainable and efficient health and care system
- Digital advancements: including how we and our residents make the most of the investments already made and take advantage of new technologies in their care
Given the scale of the challenge, coupled with our ambition, we need to take a fresh look at how we work and provide care across our system to support the three strategic shifts:
- Hospital to community
- Treatment to prevention
- Analogue to digital
Now is the time to be bold and transform what, where and how we provide care. This will require universal system and clinical change, through collaborative working with our communities, partners, and workforce in a fundamentally different way.
We are seeking a delivery partner to work as part of our internal programme team; bringing additional resource and expertise to support development of the programme and the case for change.
The case for change must be data driven and reflect what local people are telling us, align to our key strategies and meet the requirements of existing or emergent national directives. This work will not exist in a vacuum and must not negatively impact on any of the decisions we have already made but rather it must build on everything we have already achieved, complementing the good work currently underway and drawing on the expertise we already have within our system. Building on the learnings from recent reviews conducted previously in our system will be important and findings will require incorporation into the rationale for the Case for Change and future proposed sustainable framework approach.
The scope of the Surrey Heartlands Major Service Review Case For Change deliverables will include:
1. A population health management approach to understanding physical, mental health and social care needs; covering the Surrey Heartlands population as a whole, recognising that patient flows are not always consistent with ICS boundaries. We want to understand where services are accessed and delivered, rather than where and by whom.
2. Data analysis of activity, outcomes and patient flows across primary, community, elective, urgent and emergency care, including private sector flows. Consideration should be given to the interface with social care and other agencies.
3. A modelling tool and analysis to underpin our system-wide case for change that enables review of the optimal scenarios and associated initial requirements to inform future decisions about new models of care
4. A Financial Model
5. A literature review that analyses the potential benefits of best practice models of care, both nationally and internationally, within the context of our local system insights.
6. Risks and potential consequences of inaction.
A delivery partner must be able to evidence capability to deliver specified technical and communications/engagement components of the requirement detailed within the specification.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £350,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
6
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The term of the contract will be agreed in response to the proposal submitted by the winning bidder.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
A draft contract is issued with tender documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
17 January 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
Instructions to access the tender documents:
Please follow the following link to go to the portal: https://commercialsolutions.bravosolution.co.uk/
Please log on to the portal if you already have an account. You can register for a free account if you do not have an existing account.
Once logged on, click below 'PQQs/ITTs Open to All Suppliers'.
Please find "pqq_1176" for "Case for Change for Major Service Review for Surrey Heartlands".
Access " pqq_1176" and express your interest.
You should be able to download documents, respond to the questions directly and using the templates provided and then upload back on to the portal.
This is a Public Contracts Regulations 2015 Contract Notice. The awarding of this contract is subject to the Public Contract Regulations 2015.
six.4) Procedures for review
six.4.1) Review body
Surrey Heartlands ICB
1st Floor, Dukes Court
Woking
GU21 5BH
Country
United Kingdom