Section one: Contracting authority
one.1) Name and addresses
The British Broadcasting Corporation (BBC)
Broadcasting House, Portland Place
London
W1A 1AA
Contact
Kevin Waters
Telephone
+44 1234567890
Fax
+44 1234567890
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
http://www.bbc.co.uk/supplying/
Buyer's address
https://bbc.bravosolution.co.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Broadcasting
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
BBC Employee Assistance Services
Reference number
PROC 2023 92 TO-AS Employee Assistance Programme
two.1.2) Main CPV code
- 85147000 - Company health services
two.1.3) Type of contract
Services
two.1.4) Short description
Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to “make the
BBC an even greater place to work for everyone.” We are committed to offering wellbeing services
that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where
people thrive and are able to achieve their full potential.
Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and
include an extensive range of information, guidance and access to services to help prevent health
issues, protect and promote mental health and get support when needed with the aim of meeting our
duty of care to staff and making the BBC a great place to work.
Initiatives increasingly focus on protecting colleagues from developing work related health issues
from arising and helping colleagues build resilience through engaging multi-platform solutions that
are accessible on-site, online, and remotely in a variety of local languages, considering the diversity
and cultural needs of our colleagues.
This Contract Notice invites bids for the following services, represented under 3 lots:
Lot 1: Global Employee Assistance Programme (EAP)
Providing support to UK and internationally based employees. Practical advice and signposting on a
range of topics including mental health, wellbeing and trauma support. Provision of confidential
support at the point of contact with appropriate assessments and identification of suitable services
to BBC employees with personal and / or work related issues that affect their wellbeing and
performance at work. Proactive preventative support in helping individuals to address their mental
health and wellbeing needs before they develop into more complex and/or long-term health issues.
Lot 2 - Critical Incident Support
On-site or remotely as requested, which provides at a minimum group support sessions for
colleagues using the principles of psychological first aid with an understanding of the variety of
challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for
colleagues from appropriately trained professionals who have experience in dealing in psychological
first aid.
Lot 3 - Reflective Practice
A service that delivers proactive and preventative measures that help mitigate the impact of risks
associated with the type and level of exposure staff members are experiencing in their workplaces
which might compromise their psychological wellbeing.
The aim of this service is to reduce the adverse impact of high risk and high exposure work and
promote the benefits of this work through evidence based interventions.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,460,000
two.2) Description
two.2.1) Title
Global Employee Assistance Programme
Lot No
1
two.2.2) Additional CPV code(s)
- 85147000 - Company health services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Providing support to UK and internationally based employees. Practical advice and
signposting on a range of topics including mental health, wellbeing and trauma support.
Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues.
two.2.5) Award criteria
Quality criterion - Name: Merit / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for up to 2 years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-012552
Section five. Award of contract
Contract No
1
Lot No
1
Title
Lot 1 - Global Employee Assistance Programme (EAP)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 November 2024
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CNLR HORIZONS LIMITED (Trading as CIC)
Second Floor, 66-68 East Smithfield, Pharmaceutical Building
London
E1W 1AW
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,460,000
Section five. Award of contract
Title
Lot 2 - Critical Incident Support
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Title
Lot 3 - Reflective Practice
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.3) Additional information
In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
six.4) Procedures for review
six.4.1) Review body
Business and Property Courts of England and Wales - TCC
Rolls Building, 7 Rolls Building, 7 Fetter Lane
London
EC4A 1NL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.