Section one: Contracting authority
one.1) Name and addresses
NHS Suffolk and North East Essex Integrated Care Board
Aspen House, Stephenson Road, Severalls Business Park
Colchester
CO4 9QR
Country
United Kingdom
Region code
UKH3 - Essex
Internet address(es)
Main address
https://suffolkandnortheastessex.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Primary Care (GP) IT Service Management (ITSM)
Reference number
SNEE GPITSM
two.1.2) Main CPV code
- 72511000 - Network management software services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Suffolk and North East Essex Integrated Care Board has made a decision to award a contract to NHS Arden and Greater East Midlands Commissioning Support Unit, for the provision of Primary Care (GP) IT Service Management and Primary Care Enabling Services for Primary Care, Pharmacists, Optometrists and Dentists (PODs) across North East Essex.
The contract commences on 1st July 2023, expiring on 30th June 2024, with the option to extend by a further 12 months.
A voluntary ex ante transparency notice relating to this matter was published on 29th December 2022.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,639,900
two.2) Description
two.2.2) Additional CPV code(s)
- 72322000 - Data management services
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
Main site or place of performance
North East Essex
two.2.4) Description of the procurement
NHS Suffolk and North East Essex (SNEE) Integrated Care Board (ICB) has awarded a contract to NHS Arden and Greater East Midlands Commissioning Support Unit, for the provision of Primary Care (GP) IT Service Management and Primary Care Enabling Services for Primary Care, Pharmacists, Optometrists and Dentists (PODs) across North East Essex.
The contract commences on 1st July 2023, expiring on 30th June 2024, with the option to extend by a further 12 months (up until 30th June 2025).
The contract value of the 12 month period is £819,950.
A voluntary ex ante transparency notice relating to this matter was published on 29th December 2022 (Notice reference: 2022/S 000-036648), the standstill for which expired midnight on 9th January 2023.
The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale.
Nationally, it is believed that NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end.
The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new SNEE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12 months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists.
SNEE have decided that the best solution to ensure that Primary Care users across North East Essex benefit from Primary Care (GP) IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver GP IT Service Management in the available timescales.
The contracting authority will award the contract utilising the NHS supply of goods and provision of service, with similar contract mechanisms utilised within the Health Systems Services Framework (HSSF).
In accordance with Regulation 72 (1) (a) of the PCRs 2015, the services covered by the arrangement may change and expand as the Service develops in accordance with national guidelines and mandates in relation to operating principles for the funding applications for Primary Care (GP) IT Service Management.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale.
Nationally, it is believed that NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end.
The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new SNEE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12 months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists.
SNEE ICB have decided that the best solution to ensure that Primary Care users across North East Essex benefit from Primary Care (GP) IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver GP IT Service Management in the available timescales.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-036648
Section five. Award of contract
Title
Primary Care (GP) IT Service Management (ITSM)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 October 2022
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NHS Arden and Greater East Midlands Commissioning Support Unit
Suite 2, Phoenix Place, Christopher Martin Road
Basildon
SS14 3HG
Country
United Kingdom
NUTS code
- UKH3 - Essex
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,639,900
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of Justice of England and Wales
Strand
London
WC2A 2LL
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
NHS Suffolk and North East Essex Integrated Care Board
Aspen House, Stephenson Road, Severalls Business Park
Colchester
CO4 9QR
Country
United Kingdom