Section one: Contracting authority
one.1) Name and addresses
Network Rail Infrastructure Ltd
1 Eversholt Street
London
NW1 2DN
Telephone
+44 1908781000
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
Buyer's address
https://networkrail.bravosolution.co.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://networkrail.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=49772
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://networkrail.bravosolution.co.uk
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Employee Assistance Programme (EAP)
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Network Rail as the Authority is putting in place a national contract for the supply of an Employee Assistance Programme (EAP) and Critical Incident Response service. This contract Agreement will be for a period of 4 years from 31st July 2021 to 30th July 2025 (this 4 year term is inclusive of an option to extend by up to 1 year).
two.1.5) Estimated total value
Value excluding VAT: £2,946,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85100000 - Health services
- 85300000 - Social work and related services
- 98300000 - Miscellaneous services
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
Main site or place of performance
Network Rail operates nationally
two.2.4) Description of the procurement
Network Rail as the Authority is putting in place a national contract for the supply of an Employee Assistance Programme (EAP) and Critical Incident Response service. This contract Agreement will be for a period of 4 years from 31st July 2021 to 30th July 2025 (this 4 year term is inclusive of an option to extend by up to 1 year).
The proposed contract is for the supply of an Employee Assistance Programme (EAP) and Critical Incident Response service to support the Occupational Health and Wellbeing vision for Network Rail. The scope of this tender will include (but not limited to) the following:
• financial advice relating to debt;
• legal advice;
• health and wellbeing;
• childcare and elderly care;
• line management support, including but not limited to guidance in relation to their employees, support in resolving management issues, supporting employees with health and wellbeing queries and developing management skills;
• Critical Incident Management (e.g. trauma support, on site counselling after incidents, strategic consultation services in relation to incidents, etc.), on-site specialist counselling intervention at Network Rail locations; where employees have been exposed to a potentially traumatic incident (e.g. an incident at work involving the death of a colleague or passenger); and
• As part of the service provision the provider will be required to provide the following value add services to enhance the quality of the service for the duration of the contract.
o 24/7 online platform & Telephone Support – with App to access services and for health and wellbeing information
o Management Information, Reporting & Insight
o Continuous Improvement & Innovations
NOTE: The number of employees utilising the service may vary, depending upon how the business develops. As such, the future service must have the capability to be scalable and also be flexible at short notice.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
Network Rail as the Authority is putting in place a national contract for the supply of an Employee Assistance Programme (EAP) and Critical Incident Response service. This contract Agreement will be for a period of 4 years from 31st July 2021 to 30th July 2025 (this 4 year term is inclusive of an option to extend by up to 1 year).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 February 2021
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 4 Years
six.4) Procedures for review
six.4.1) Review body
High Court
Strand
London
Country
United Kingdom