Scope
Description
A competitive tender was undertaken seeking to award a contract to a provider for the provision of integrated advocacy in adult social care and health ensuring a coordinated approach where advocacy services work collaboratively across health and social care systems to support individuals in having their voices heard, rights respected and needs met, especially when navigating complex care pathways.
The Integrated Advocacy Service, comprises of the following advocacy services: Care Act Advocacy (CAA) in and out of borough, Paid Relevant Person's Representative (RPR) in and out of borough, Independent Mental Capacity Advocacy (IMCA), In and out of borough to any qualifying residents under the terms of the DoLS Code of Practice and as described in the Act, Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy and Community (CA) - non statutory
The contract is to be awarded for a period of 5 plus an optional 1 year extension (a total of 6 years).
The value of the contract will be £288,254.81 pa
Contract 1. Lot 2 Integrated Statutory Advocacy Services
Supplier
Contract value
- £1,729,528.86 excluding VAT
- £2,075,434.63 including VAT
Above the relevant threshold
Award decision date
6 January 2026
Date assessment summaries were sent to tenderers
6 January 2026
Standstill period
- End: 15 January 2026
- 8 working days
Earliest date the contract will be signed
16 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2031
- Possible extension to 31 March 2032
- 6 years
Description of possible extension:
After the initial 5 year contract period there will be an optional 1 year available, providing the total term of 6 years.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Options by permissible variations
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKI74 - Harrow and Hillingdon
Information about tenders
- 9 tenders received
- 9 tenders assessed in the final stage:
- 7 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 8 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
The Advocacy People
- Companies House: 03963421
Rock House
Hastings
TN34 1DT
United Kingdom
Region: UKJ22 - East Sussex CC
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 2 Integrated Statutory Advocacy Services
Contracting authority
London Borough of Hillingdon
- Public Procurement Organisation Number: PHZZ-4724-NYPH
Civic Centre
Uxbridge
UB8 1UW
United Kingdom
Region: UKI74 - Harrow and Hillingdon
Organisation type: Public authority - sub-central government