Section one: Contracting authority
one.1) Name and addresses
Aspirations Academies Trust
World Business Centre, 3 Newall Rd
Hounslow
TW6 2TA
Contact
Yaw Tawiah
yawtawiah@aspirationsacademies.org
Telephone
+44 2073604400
Country
United Kingdom
NUTS code
UKI - LONDON
Internet address(es)
Main address
https://www.aspirationsacademies.org/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Other type
School
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
IT Support and Maintenance with Onsite Technical Support
two.1.2) Main CPV code
- 72600000 - Computer support and consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Aspirations Academies Trust (“the Trust”) require a dedicated supplier to deliver IT support and maintenance service. The Supplier must provide support on all current IT equipment and any additional equipment purchased throughout the life of the contract (even if the purchase source of new equipment is not from that of the IT Services supplier).
two.1.5) Estimated total value
Value excluding VAT: £800,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - LONDON
Main site or place of performance
LONDON
two.2.4) Description of the procurement
●A Service / Call Centre - A single point of contact for all Academy users of ICT
●Incident Management - fix faults, quickly restoring the IT service to the user
●Change Management - Manage, record and approve the introduction of changes to the IT infrastructure
●Release Management - Plan, test and control the installation of new software and hardware
●Problem Management - Detect the underlying cause of faults and apply a permanent fix
●Operational Network Management - maintain and manage the network functions (backup, disaster recovery, anti-virus, security, email, spam, etc.), Wide Area Network and Local Area Network infrastructure
●Strategic Development – Shared responsibility for the Academy’s ICT strategic direction and priorities as reflected in the Academy Development Plan.
●Policies – The successful supplier will manage and develop Academy systems in a manner aligned with Academy policy and Industry best-practice.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Contract will be renewed
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
11 February 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 30 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
11 February 2021
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 36 months
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/98HBJJP897
GO Reference: GO-2021111-PRO-17624319
six.4) Procedures for review
six.4.1) Review body
Aspirations Academies Trust
Hunslow
Country
United Kingdom