Section one: Contracting authority
one.1) Name and addresses
The Pensions Regulator
Telecom House
BRIGHTON
BN16AF
Country
United Kingdom
Region code
UKJ21 - Brighton and Hove
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.thepensionsregulator.gov.uk/
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
one.4) Type of the contracting authority
Other type
Arms Length Public Body
one.5) Main activity
Other activity
Regulator
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Marketing Suite (TPR Comms management platform)
Reference number
TPR1954
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also
needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files.
Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period.
The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The
file processing must take place in a timely fashion running in real time and to ensure TPR's communication channel provider(s) can issue communications according to agreed scheduling.
More information is available within the procurement documents.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
Main site or place of performance
Brighton
two.2.4) Description of the procurement
See II.1.4. For further information please refer to the Guidance document uploaded on the e-Sourcing portal, for access please refer to instructions in VI.3.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £250,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
23 June 2025
End date
30 June 2028
This contract is subject to renewal
Yes
Description of renewals
A maximum of 2 x 12 month optional extension periods, subject to Supplier agreement.
The Start and End dates above include an implementation period which will run from the 23/06/2025 - 30/06/2026.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Please see further details in the attached guidance document.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Following the initial contract period, and subject to minimum notice being provided as per contract, the Buyer may choose to extend the contract by 2 x 12 month periods, reviewed annually and subject to
Supplier agreement via the agreed change/variation process.
two.2.14) Additional information
Please note the estimated value shown here is per annum, this does not include the Implementation Period.
More detail can be found in the procurement documents.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
As stated in the procurement documents.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
As stated in the procurement documents.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
7 February 2025
Local time
5:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
3 March 2025
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
All companies wishing to take part in this opportunity must confirm to the following email address that they are registered on our e-Sourcing portal in order to be given access the procurement documents.
In your confirmation you must include, the reference number TPR1594 in the subject line of the email, the company name you have registered with, the email address and the contact name linked to the account.
To register:
1. Follow the link here: https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
2. Click 'Register Now' (this is only required once)
3. Accept the terms and conditions and click 'Continue'
4. Enter your business and user details
5. Note the username you chose and click 'Save' when complete
6. You will shortly receive an email with your unique password (please keep this secure).
Please note, more than one email address can be added to enable multiple users to receive notifications
from the portal.
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
Publicprocurementreview@cabinetoffice.gov.uk
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit