Scope
Description
24hr text crisis service for all ages
Total value (estimated)
- £960,000 excluding VAT
- £1,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 June 2026 to 31 May 2027
- Possible extension to 31 May 2030
- 4 years
Main procurement category
Services
CPV classifications
- 85312320 - Counselling services
- 85312300 - Guidance and counselling services
- 79430000 - Crisis management services
- 85121270 - Psychiatrist or psychologist services
Contract locations
- UKI - London
- UKI3 - Inner London - West
- UKI31 - Camden and City of London
- UKI7 - Outer London - West and North West
Engagement
Engagement deadline
15 January 2026
Engagement process description
Please refer to the digital Request For Information document on the Atamis project. Please review and advise as much as possible to help finalise next steps for the route to market.
Deadine for submitting your RFI responses is Midday 12pm, Thursday 15 January 2026.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
16 February 2026
Contracting authority
NHS North West London Integrated Care Board
- Public Procurement Organisation Number: PNBL-2185-DWXM
15 Marylebone Rd,
London
NW1 5JD
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
Central London Community Healthcare NHS Trust
Summary of their role in this procurement: North West London Procurement Services are hosted by Central London Community Healthcare, and are delivering Procurement Services to and for North West London Integrated Care Board.
- Public Procurement Organisation Number: PJXH-4297-MQQW
Ground Floor, 15 Marylebone Road
London
NW1 5JD
United Kingdom
Region: UKI32 - Westminster