Section one: Contracting authority
one.1) Name and addresses
The Cabinet Office
1 Horseguards Road
London
SW1A 2HQ
csps.futureservice@cabinetoffice.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/cabinetoffice
Buyer's address
https://crowncommercialservice.bravosolution.co.uk
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Other activity
Central Government
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Administration of the Civil Service Pension Scheme (CSPS) and Royal Mail Statutory Pension Scheme (RMSPS) administration services
Reference number
RM6326
two.1.2) Main CPV code
- 75320000 - Government employee pension schemes
two.1.3) Type of contract
Services
two.1.4) Short description
This Award Notice relates solely to Lot 1: Procurement for the provision of pension administration for the Civil Service Pension Scheme
The CSPS Pension Scheme is managed by the Authority. The current contract expires on 31/12/2023.
The CSPS is the 3rd largest UK occupational pension scheme with approximately 1.6 million members and 300+ employers.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £262,000,000
two.2) Description
two.2.1) Title
The provision of pension administration for the Civil Service Pension Scheme
Lot No
1
two.2.2) Additional CPV code(s)
- 66520000 - Pension services
- 75100000 - Administration services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Authority required the provision of administration services for the CSPS, which included the Principal Civil Service Pension Scheme, the Civil Service and Others Pension Scheme, the Civil Service Compensation Scheme and the Civil Service Injury Benefits Schemes. The CSPS is the 3rd largest UK occupational pension scheme with approximately 1.6 million members and 300+ employers. The pension administration services required include the following:
Finance, accounting and taxation services
administration services
employer-related services including:
the collection of data and contributions and maintaining accurate and clean data
communications, including digital
the provision of a portal
maintenance of a comprehensive database of members records which complies with relevant legislation and regulatory requirements
Provision of calculations and information for annual resource accounts remuneration reports
member-related services, including:
the provision of a member portal and self service capability
the accurate and timely calculation of pension awards
provision of options and benefits calculations resulting from McCloud judgment
member communications (including digital communications, managing and operating a helpline and website, issuing annual benefits and pension saving statements, life time allowance statements, annual pension increase communications, scheme newsletters and leaflets)
liaison with any scheme medical advisor that may be appointed by the Authority.
pension payroll services (bulk and individual payroll services) and pensioner existence checking
services related to the Civil Service Compensation Scheme and the Civil Service Injury Benefit Scheme
reporting, including management information and provision of data, information and scheme returns to regulators and other bodies as needed
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 75
Price - Weighting: 25
two.2.11) Information about options
Options: Yes
Description of options
Price was not the only award criterion and all criteria was stated only in the procurement documents
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The total value provided is based on a transitional term of 2 years, then an initial operational term of 7 years and a possible extension option of up to 3 years.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-036996
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Lot No
1
Title
Provision of pension administration for the Civil Service Pension Scheme
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 November 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Capita Pension Solutions Limited
65 Gresham Street
London
EC2V 7NQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02260524
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £239,000,000
Section six. Complementary information
six.3) Additional information
This Contract Award Notice replaces the previous CAN issued on the 15/12/2023 https://www.find-tender.service.gov.uk/Notice/036996-2023.
As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/f91f69a7-6120-4918-8220-2757e7e51ded
On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications
Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
six.4) Procedures for review
six.4.1) Review body
The Cabinet Office
1 Horseguards Road
London
SW1A 2HQ
csps.futureservice@cabinetoffice.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
Internet address
https://www.gov.uk/cabinetoffice
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
London
Telephone
+44 2079477882
Country
United Kingdom
Internet address
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Any appeals should be promptly brought to the attention of the Authority by emailing the named contact in Section I.1 above referencing "Pension Administrator Procurement" - For the Attention of the Procurement Manager and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015. Any appeals must be brought within the time-scale specified by the applicable law, including, without limitation, the Public Contract Regulations 2015. In accordance with such Regulations, the Authority will also incorporate a minimum 10 calendar day standstill period from the date information on the award of contract is communicated to tenderers.