Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR1 2DH
Contact
Joan Murray
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/norfolkcc/aspx/home
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Home Support Framework Agreement for Norfolk 4th Re-opening
Reference number
NCCT42887D
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council established a county wide framework agreement for the provision of home support in 2019 and re-opened the framework agreement for the fourth time to new providers in September 2022. The framework agreement provides the over-arching mechanism for arranging individual packages of care, rounds of packages, committed volumes in particular areas or specialisms and bespoke arrangements, which focus on a particular issue/problem.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £300,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
The Council established a county wide framework agreement for the provision of home support in 2019 and has re-opened the framework agreement for the fourth time to new providers. The framework agreement provides the over-arching mechanism for arranging individual packages of care, rounds of packages, committed volumes in particular areas or specialisms and bespoke arrangements, which focus on a particular issue/problem.
two.2.5) Award criteria
Quality criterion - Name: Workforce, Resilience, Efficiency and Service Development / Weighting: 100
Cost criterion - Name: Price / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-026444
Section five. Award of contract
Contract No
NCCT41887D
Lot No
1
Title
Home Support in Norfolk
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2022
five.2.2) Information about tenders
Number of tenders received: 19
Number of tenders received from SMEs: 19
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 19
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
A Class Care Ltd
Waterbeach
CB25 9QE
Country
United Kingdom
NUTS code
- UKH12 - Cambridgeshire CC
National registration number
08183079
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Ambition Community Healthcare
Settle
PE28 3EU
Country
United Kingdom
NUTS code
- UKH11 - Peterborough
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Bee Home Care
Norwich
NR2 4DS
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
National registration number
14018953
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Butterfly Days Ltd
Lowestoft
NR33 9QS
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Mercylink Care Services Ltd
Cambridge
CB5 8LA
Country
United Kingdom
NUTS code
- UKH12 - Cambridgeshire CC
National registration number
11243763
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Muteuro Ltd
Aylsham
NR116GF
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
National registration number
09187224
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Nursing Care Personnel Ltd
Norwich
NR5 8BF
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
National registration number
11969866
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Ontime Response Healthcare Limited
Milton Keynes
MK10 7HP
Country
United Kingdom
NUTS code
- UKJ13 - Buckinghamshire CC
National registration number
11147805
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
QCM Healthcare Limited
Manningtree
CO11 2LH
Country
United Kingdom
NUTS code
- UKH3 - Essex
National registration number
10502250
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Quality Home Care Anglia Ltd
Ely
CB7 4EX
Country
United Kingdom
NUTS code
- UKH12 - Cambridgeshire CC
National registration number
09924199
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Lily Mae Homecare Limited
Peterborough
PE6 8HA
Country
United Kingdom
NUTS code
- UKH11 - Peterborough
National registration number
10159987
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Verity Healthcare Limited
London
E10 7JQ
Country
United Kingdom
NUTS code
- UKI - London
National registration number
10215923
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Wickham Care Company Ltd
Saxmundham
IP17 1AJ
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
National registration number
12342392
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Zara Healthcare Ltd
Norwich
NR5 0UN
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
National registration number
09602648
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
TCOU At Home Ltd
Norwich
NR7 0BW
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
National registration number
13298797
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £300,000,000
Total value of the contract/lot: £300,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
nplaw
Norwich
Country
United Kingdom