Section one: Contracting authority/entity
one.1) Name and addresses
Transport for London
5 Endeavour Square
London
E201JN
Contact
Reece Chasey
Country
United Kingdom
Region code
UKI41 - Hackney and Newham
Companies House
06745516
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TfL 91641 Concessions Contract
two.1.2) Main CPV code
- 79342300 - Customer services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
The contract consists of the card fulfilment, contact handling and system development and management in support of TfL's concessionary fares schemes. TfL have sought supplier who can develop and deliver the required system. Any IPR used and created (notably software) to deliver the services must be available at the end of the contract for TfL to use/license for any continuance of the service. In addition any solution developed will be required to integrate with other systems and applications used by TfL.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
84
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2017/S 230-480059
Section five. Award of contract/concession
Contract No
TfL 91641
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
29 November 2017
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Charles Novacroft Direct Limited
Milton Keynes
MK58FR
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
03601214
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £30,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Transport for London
London
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 79342300 - Customer services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
The contract consists of the card fulfilment, contact handling and system development and management in support of TfL's concessionary fares schemes. TfL have sought supplier who can develop and deliver the required system. Any IPR used and created (notably software) to deliver the services must be available at the end of the contract for TfL to use/license for any continuance of the service. In addition any solution developed will be required to integrate with other systems and applications used by TfL.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
120
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£43,426,664.26
seven.1.7) Name and address of the contractor/concessionaire
Charles Novacroft Direct Limited
Seebeck House
Milton Keynes
MK5 8FR
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
03601214
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The modifications to the contract cover the extension of time and increase to the contract value.
The extension of time is at an additional duration of 36 months.
The increase to the contract value is at an additional value of £13,426,664.26 ex VAT.
The scope of services being delivered through the contract is still aligned with VII.1.4. Description of the procurement.
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
The services currently being delivered through the contract are:
- Bespoke system in nature and tightly integrated
- System stabilisation required and not easily transferrable in its current state
- Requires an estimated 18month handover period
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £30,000,000
Total contract value after the modifications
Value excluding VAT: £43,426,664.26