Contract

Provision of Call Handling Services

  • UK POWER NETWORKS (OPERATIONS) LIMITED

F06: Contract award notice – utilities

Notice identifier: 2022/S 000-000214

Procurement identifier (OCID): ocds-h6vhtk-02874b

Published 5 January 2022, 3:32pm



Section one: Contracting entity

one.1) Name and addresses

UK POWER NETWORKS (OPERATIONS) LIMITED

Newington House, 237 Southwark Bridge Road

LONDON

SE1 6NP

Email

gulhayat.eren@ukpowernetworks.co.uk

Country

United Kingdom

NUTS code

UKI44 - Lewisham and Southwark

Internet address(es)

Main address

https://www.ukpowernetworks.co.uk/

one.6) Main activity

Electricity


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of Call Handling Services

Reference number

PE1-0048-2021

two.1.2) Main CPV code

  • 79512000 - Call centre

two.1.3) Type of contract

Services

two.1.4) Short description

Providing back up call handling services during extreme weather conditions/storms

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKI44 - Lewisham and Southwark

two.2.4) Description of the procurement

Providing back up call handling services for extreme weather conditions/storm.

two.2.11) Information about options

Options: Yes

Description of options

2+2 years


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated procedure with prior call for competition

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-000004


Section five. Award of contract

Title

Provision of Call Handling Sevices

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

23 December 2021


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

UK POWER NETWORKS (OPERATIONS) LIMITED

Newington House, 237 Southwark Bridge Road

London

SE1 6NP

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

This F06 Contract Award Notice was published by Achilles Information on behalf of UK POWER NETWORKS (OPERATIONS) LIMITED