Awarded contract

Homecare and Support on the Isle of Wight

  • Isle of Wight Council

F03: Contract award notice

Notice reference: 2021/S 000-000196

Published 6 January 2021, 2:08pm



Section one: Contracting authority

one.1) Name and addresses

Isle of Wight Council

County Hall, High Street

Newport

PO30 1UD

Contact

Mr Luke Stone

Email

luke.stone@iow.gov.uk

Telephone

+44 1983821000

Country

United Kingdom

NUTS code

UKJ34 - Isle of Wight

Internet address(es)

Main address

http://www.iwight.com

Buyer's address

http://www.iwight.com

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Homecare and Support on the Isle of Wight

Reference number

DN487503

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.1.4) Short description

The Isle of Wight Council (‘the Authority’) is inviting organisations to apply to tender for the provision of Homecare and support on the Isle of Wight.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £9,318,469,680

two.2) Description

two.2.1) Title

Lot 1- West and Central Wight Locality;

Lot No

1

two.2.2) Additional CPV code(s)

  • 85000000 - Health and social work services

two.2.3) Place of performance

NUTS codes
  • UKJ34 - Isle of Wight

two.2.4) Description of the procurement

Where possible we are seeking to align our values partners to the locality areas to promote more person centred, community-based care and support.

Alignment of homecare and support provision in the locality areas will enable provision to become a key part of the localities work and improve the offer for those we serve. The aim of the localities is that people will receive improved, appropriate and holistic care. As part of ‘business as usual’ for community services.

Service provision that improves the persons independence and well-being with a focus on prevention – ensuring effective access to and use of community-based support services.

Enabling people to do things for themselves rather than doing things for them

Element of flexibility in terms of the responsiveness of service provision so that temporary and unpredictable fluctuations in need can be met contributing to a reduction in demand across health and social care systems

two.2.5) Award criteria

Quality criterion - Name: 1a. Capacity, capability and staffing structure / Weighting: 10.5

Quality criterion - Name: 1b. Mobilising for start date / Weighting: 6.5

Quality criterion - Name: 2a. Outcomes and views of the individual / Weighting: 10

Quality criterion - Name: 2b. Key Issues and Risks involved with delivery of the service / Weighting: 13

Quality criterion - Name: 2c. Subcontractors / Weighting: 13

Quality criterion - Name: 3a. Quality of staff and recruitment / Weighting: 12

Quality criterion - Name: 3b. Staff supervision / Weighting: 9

Quality criterion - Name: 4a. Managed organisational and operation service quality / Weighting: 10

Quality criterion - Name: 4b. Feedback and continuous improvement / Weighting: 10

Quality criterion - Name: Social Value / Weighting: 3

Quality criterion - Name: Value for money / Weighting: 3

Price - Weighting: 0

two.2.11) Information about options

Options: Yes

Description of options

The term of the contract shall be 1 February 2021 until 31 January 2028 with the option to extend for up to a further 24 months at the sole discretion of the authority.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Annual values estimated from previous years usage. £3,097,158.48

two.2) Description

two.2.1) Title

North East Wight Locality

Lot No

2

two.2.2) Additional CPV code(s)

  • 85000000 - Health and social work services

two.2.3) Place of performance

NUTS codes
  • UKJ34 - Isle of Wight

two.2.4) Description of the procurement

Where possible we are seeking to align our values partners to the locality areas to promote more person centred, community-based care and support.

Alignment of homecare and support provision in the locality areas will enable provision to become a key part of the localities work and improve the offer for those we serve. The aim of the localities is that people will receive improved, appropriate and holistic care. As part of ‘business as usual’ for community services.

Service provision that improves the persons independence and well-being with a focus on prevention – ensuring effective access to and use of community-based support services.

Enabling people to do things for themselves rather than doing things for them

Element of flexibility in terms of the responsiveness of service provision so that temporary and unpredictable fluctuations in need can be met contributing to a reduction in demand across health and social care systems

two.2.5) Award criteria

Quality criterion - Name: 1a. Capacity, capability and staffing structure / Weighting: 10.5

Quality criterion - Name: 1b. Mobilising for start date / Weighting: 6.5

Quality criterion - Name: 2a. Outcomes and views of the individual / Weighting: 10

Quality criterion - Name: 2b. Key Issues and Risks involved with delivery of the service / Weighting: 13

Quality criterion - Name: 2c. Subcontractors / Weighting: 13

Quality criterion - Name: 3a. Quality of staff and recruitment / Weighting: 12

Quality criterion - Name: 3b. Staff supervision / Weighting: 9

Quality criterion - Name: 4a. Managed organisational and operation service quality / Weighting: 10

Quality criterion - Name: 4b. Feedback and continuous improvement / Weighting: 10

Quality criterion - Name: Social Value / Weighting: 3

Quality criterion - Name: Value for money / Weighting: 3

Price - Weighting: 0

two.2.11) Information about options

Options: Yes

Description of options

The term of the contract shall be 1 February 2021 until 31 January 2028 with the option to extend for up to a further 24 months at the sole discretion of the authority.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Annual values estimated from previous years usage. £34,464,755.84

two.2) Description

two.2.1) Title

South Wight Locality

Lot No

3

two.2.2) Additional CPV code(s)

  • 85000000 - Health and social work services

two.2.3) Place of performance

NUTS codes
  • UKJ34 - Isle of Wight

two.2.4) Description of the procurement

Where possible we are seeking to align our values partners to the locality areas to promote more person centred, community-based care and support.

Alignment of homecare and support provision in the locality areas will enable provision to become a key part of the localities work and improve the offer for those we serve. The aim of the localities is that people will receive improved, appropriate and holistic care. As part of ‘business as usual’ for community services.

Service provision that improves the persons independence and well-being with a focus on prevention – ensuring effective access to and use of community-based support services.

Enabling people to do things for themselves rather than doing things for them

Element of flexibility in terms of the responsiveness of service provision so that temporary and unpredictable fluctuations in need can be met contributing to a reduction in demand across health and social care systems

two.2.5) Award criteria

Quality criterion - Name: 1a. Capacity, capability and staffing structure / Weighting: 13

Quality criterion - Name: 1b. Mobilising for start date / Weighting: 6.5

Quality criterion - Name: 2a. Outcomes and views of the individual / Weighting: 10

Quality criterion - Name: 2b. Key Issues and Risks involved with delivery of the service / Weighting: 13

Quality criterion - Name: 2c. Subcontractors / Weighting: 13

Quality criterion - Name: 3a. Quality of staff and recruitment / Weighting: 12

Quality criterion - Name: 3b. Staff supervision / Weighting: 9

Quality criterion - Name: 4a. Managed organisational and operation service quality / Weighting: 10

Quality criterion - Name: 4b. Feedback and continuous improvement / Weighting: 10

Quality criterion - Name: Social Value / Weighting: 3

Quality criterion - Name: Value for money / Weighting: 3

Price - Weighting: 0

two.2.11) Information about options

Options: Yes

Description of options

The term of the contract shall be 1 February 2021 until 31 January 2028 with the option to extend for up to a further 24 months at the sole discretion of the authority.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Annual values estimated from previous years usage. £3,097,158.48

two.2) Description

two.2.1) Title

Delivery of Adult Social Care within HM Prison on the Isle of Wight.

Lot No

4

two.2.2) Additional CPV code(s)

  • 85000000 - Health and social work services
  • 98000000 - Other community, social and personal services

two.2.3) Place of performance

NUTS codes
  • UKJ34 - Isle of Wight

two.2.4) Description of the procurement

From 1 April 2015 Local Authorities have a duty to assess and meet the eligible social care and support needs of prisoners located in their area. All adults within a prison setting will be treated as if they are resident in that local authority’s area for as long as they reside in that establishment.

The Authority is therefore responsible for the assessment and delivery of care and support to meet the eligible needs for people detained in HM Prison Isle of Wight.

The Authority is seeking to commission, within the prison setting, a service which will improve the person’s quality of life and maximise their long-term independence. The delivery of this service will require close working with custody services, prison health care suppliers and any voluntary sector organisations that operate within the establishment.

two.2.5) Award criteria

Quality criterion - Name: 1a. Organisational overview capacity, capability including staffing structure / Weighting: 5

Quality criterion - Name: 1b. Mobilisation for effective service delivery / Weighting: 5

Quality criterion - Name: 2a. Personal care methods within Prison environment / Weighting: 7.5

Quality criterion - Name: 2b. Service delivery key issues and risks / Weighting: 10

Quality criterion - Name: 2c. Prison environment and contingency / Weighting: 10

Quality criterion - Name: 3a. Quality of staff and recruitment / Weighting: 8.5

Quality criterion - Name: 3b. Staff supervision / Weighting: 5

Quality criterion - Name: 4a. Managed organisational and operation service quality / Weighting: 7.5

Quality criterion - Name: 4b. Feedback and continuous improvement / Weighting: 7.5

Quality criterion - Name: Social Value / Weighting: 2

Quality criterion - Name: Value for Money / Weighting: 2

Price - Weighting: 30

two.2.11) Information about options

Options: Yes

Description of options

The term of the contract shall be 1 February 2021 until 31 January 2028 with the option to extend for up to a further 24 months at the sole discretion of the authority.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Annual values estimated from previous years usage. £112,753.68


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2020/S 138-340799


Section five. Award of contract

Lot No

1

Title

West and Central Wight Locality

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

23 December 2020

five.2.2) Information about tenders

Number of tenders received: 10

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 10

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

CSN Care Group Limited

160 West George Street

Glasgow

G2 2HG

Email

contracts@carewatch.co.uk

Telephone

+44 1908039530

Country

United Kingdom

NUTS code
  • UKJ34 - Isle of Wight
National registration number

SC617634

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £3,097,158,480

five.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 30 %


Section five. Award of contract

Lot No

2

Title

North East Wight Locality

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

23 December 2020

five.2.2) Information about tenders

Number of tenders received: 13

Number of tenders received from SMEs: 10

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 13

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

First City Nursing Services

Swindon

SN2 2QG

Country

United Kingdom

NUTS code
  • UKJ34 - Isle of Wight
National registration number

3801323

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £34,647,558.40

five.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 30 %


Section five. Award of contract

Lot No

3

Title

South Wight Locality

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

23 December 2020

five.2.2) Information about tenders

Number of tenders received: 12

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 12

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Nobilis Care

Southampton

SO143LP

Country

United Kingdom

NUTS code
  • UKJ32 - Southampton
National registration number

6473742

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £26,438,016.80

five.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 30 %


Section five. Award of contract

Lot No

4

Title

Delivery of Adult Social Care within HM Prison on the Isle of Wight.

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

5 January 2021

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 2

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

St. Judes

Weymouth

DT4 0AB

Country

United Kingdom

NUTS code
  • UKJ34 - Isle of Wight
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £1,127,536.80

five.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 30 %


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

The High Court

London

Country

United Kingdom