Scope
Description
Irwell Valley Homes (IVH) is seeking to establish an open framework for the provision of repairs and maintenance services in property owned, controlled or occupied by IVH. IVH provides a wide range of inhouse maintenance and repair services but also requires a reliable supplier network to support the IVH repairs team.
The Framework will have one (1) Lot, with options to add further Lots in the future.
Lot 1 - Responsive Repairs and Void Works
Responsive Repairs - Day to Day Responsive Repairs including Emergency Work arising during the normal working hours of the day
Void Works - Any repairs, renewals, reinstatement, replacement, internal redecoration, upgrading, cleaning and clearing out ordered in accordance with the provisions of the Contract arising as a result of a change of tenancy. IVH will carry out "Void Property Inspections". This means inspection of the Void Property to establish what Works are required. Once scoped and priced the Work would then be passed to the Supplier to complete with a target completion date.
The framework will appoint three contractors to deliver services over a two (2) year term, with an optional one (1) year extension, with options to re-open annually. Any decision regarding the re-opening of the framework remains entirely at the discretion of IVH and will be exercised in accordance with its strategic and operational requirements which may change during the initial set term of the framework.
Commercial tool
Establishes an open framework
Total value (estimated)
- £3,600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 13 April 2026 to 12 April 2028
- Possible extension to 12 April 2029
- 3 years
Description of possible extension:
Optional 1 year extension
Main procurement category
Services
CPV classifications
- 45300000 - Building installation work
- 45400000 - Building completion work
- 50700000 - Repair and maintenance services of building installations
Contract locations
- UKD3 - Greater Manchester
Framework
Open framework scheme end date (estimated)
13 April 2029
Maximum number of suppliers
3
Maximum percentage fee charged to suppliers
0%
Framework operation description
This tender is an opportunity to submit a discounted percentage rate against M3NHF Schedule of Rates (SORs) (version 8) which will be fixed for the duration of the contract.
The framework will appoint three contractors to deliver services over a two-year term, with an optional one-year extension, with options to re-open annually. Any decision regarding the re-opening of the framework remains entirely at the discretion of IVH and will be exercised in accordance with its strategic and operational requirements which may change during the initial set term of the framework.
If the framework is reopened, any new suppliers will follow the same process detailed in the Procurement Specific Questionnaire and ITT. Existing suppliers on the framework can choose to submit a new tender to be assessed or maintain the assessment score from their previous submission.
IVH reserves the right to appoint a replacement contractor(s) in the event of the contractor(s) initially being appointed withdrawing from the Framework, or in the event that IVH terminates the agreement with the contractor(s) initially appointed. If a contractor is withdrawn, the next highest scoring bidder will be contacted with a view to them being appointed as a replacement contractor.
Framework allocation will be based on ranking:
• 1st place: approx. 50% of total value
• 2nd place: approx. 40%
• 3rd place: approx. 10%
All allocations, including ranking, remain subject to performance monitoring and compliance with agreed KPIs.
Contractors will be evaluated throughout the duration of the contract, and IVH reserves the right to re-allocate percentages to other contractors on the framework if the contractor fails to meet KPI / SLA targets for 2 successive months.
IVH intends to call off under this framework by issuing work orders via our Housing Management system, Contractor Portal or by email. As such, the framework terms and conditions will apply to each work order issued.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Submission
Enquiry deadline
19 January 2026, 11:59pm
Submission type
Requests to participate
Deadline for requests to participate
19 February 2026, 11:59pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
10 April 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | 40% Price 30% Quality 30% Interview/Presentation |
Price |
Weighting description
40% Price
30% Quality
30% Interview/Presentation
Other information
Description of risks to contract performance
IVH may exercise the following options while the contract is valid:
Suppliers may deliver additional services/works or location that are in keeping with the nature of the contract for presently unknown variables, such as:
> to support other departments within IVH
> to help to meet carbon net zero objectives
> supporting any incoming or new regulatory and legislative changes
> in cases of urgency
> in cases of an alternative contract failure or termination
> in cases of IVH staff absence or illness
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Stage 1 - Invitation to Participate: Procurement Specific Questionnaire - This includes conditions of participation which suppliers must meet in order to proceed to the next stage of the procurement process
Stage 2: (Part 1) - Invitation to Submit a Tender - This includes an assessment of all tenders (Quality and Price) in order to identify the Supplier which has submitted the most advantageous tender in accordance with the assessment methodology and award criteria set out in the Tender Notice and described in the Invitation to Tender.
Stage 2: (Part 2) - Inviting a maximum of six (6) of the highest scoring bidders to deliver presentations. The scores obtained at Stage 2 (Part 2) will be combined with those obtained at Stage 2 (Part 1) to produce an overall score out of 100%
This stage has been introduced to reduce the barriers that SMEs face when bidding for contracts. This stage gives the opportunity for bidders to enhance their written responses.
Only suppliers who would benefit from the scores in Stage 2 (Part 2) will be invited to take part.
Documents
Associated tender documents
https://in-tendhost.co.uk/irwellvalley/aspx/Home
Documents are available through the In-Tend portal
Contracting authority
IRWELL VALLEY HOUSING ASSOCIATION LIMITED
- Companies House: IP20684R
1st floor Soapworks, Colgate Lane
Salford
M5 3LZ
United Kingdom
Region: UKD34 - Greater Manchester South West
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)