Procurement

The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

  • South Yorkshire Mayoral Combined Authority

Procurement identifier (OCID): ocds-h6vhtk-07891b

Description

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including:

- Branded White-Labelled Website

- Subscription and Payment Management

- Customer Qualification and Checks

- Insurance and Theft Management

- Asset Tracking and Bike Allocation

- Customer Order Ticketing

- IoT (Internet of Things) Integration, including GPS Tracking

- Data Collection

- Customer Service and Customer Relationship Management (CRM)

- Legal and Compliance

- Management Information, Reporting and Analytics

Notices

UK4: Tender notice

Notice identifier
2026/S 000-097745
Published
16 October 2026, 9:55am