Unified Customer Relationship Management System and Contact Centre Platform
- Liverpool City Region Combined Authority
Procurement identifier (OCID): ocds-h6vhtk-06ed51
Description
** Not a call for Competition**
Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.
LCRCA would be interested in understanding delivery models and service design:
· Technology platforms and interoperability
· Integration with existing systems and infrastructure
· Commercial models and pricing structures
· Implementation approaches and mobilisation timelines
· Ongoing support, maintenance, and service levels
Notices
UK2: Preliminary market engagement notice
- Notice identifier
- 2026/S 000-081648
- Published
- 27 August 2026, 10:49am