Out of hours call handling
- Phoenix Community Housing
Procurement identifier (OCID): ocds-h6vhtk-06e858
Description
Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.
Notices
UK4: Tender notice
- Notice identifier
- 2026/S 000-079342
- Published
- 20 August 2026, 10:59am