Provision for Remote Diagnostics and Technical Support for NOC Vessels
- National Oceanography Centre
Procurement identifier (OCID): ocds-h6vhtk-06e2d2
Description
The contract is a service agreement with the supplier for the provision of: technical support, remote diagnostics, emergency assistance, maintenance support for the supplier specific systems onboard the RSS James Cook.
As part of the contract, the supplier will provide access to a Remote Diagnostic System which will enable to the supplier to securely connect and digitally interact with the systems on board. The interaction includes: systems monitoring, fault finding, data transfer and if possible remote corrections via the Common Remote Service Platform.
Additionally, the National Oceanography Centre will have access to a 24 hour, 7 days a week support line that will offer technical support in case of urgent requirements on board the ship. For non-urgent queries a general technical support line is available during the hours of 08:00 and 16:00 in the CET time zone.
Notices
UK7: Contract details notice
- Notice identifier
- 2026/S 000-076870
- Published
- 12 August 2026, 3:05pm