ITEP1221 - Microsoft Unified Support Renewal 2026-2027
- National Highways Limited
Procurement identifier (OCID): ocds-h6vhtk-06d881
Description
The Commercial & Procurement Strategy (CPS) sets out procurement for a Business As Usual (BAU) annual contract renewal for Microsoft Unified Support (MUS) for one year from August 2026. This is a continuation of an existing Microsoft vendor support arrangement. It is not a new technology initiative, new product build, new service design, or request for DTC solutioning.
Requirement Overview
National Highways relies on MUS to support business-critical Microsoft services and complex incidents across the organisation.
MUS provides:
• vendor-level support for Microsoft 365
• Teams
• Exchange Online, Dynamics 365, Azure
• On-premises infrastructure
Without renewal National Highways would lose direct vendor support for complex incidents.
Notices
UK7: Contract details notice
- Notice identifier
- 2026/S 000-078384
- Published
- 18 August 2026, 9:40am
UK6: Contract award notice
- Notice identifier
- 2026/S 000-073064
- Published
- 3 August 2026, 11:00am
UK5: Transparency notice
- Notice identifier
- 2026/S 000-072583
- Published
- 31 July 2026, 10:49am